CENTER MANAGER

May 15 Exteriors, LLC; Center (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Turbo Tint is seeking a Center Manager to lead daily operations at our Indiana window tinting center. You will coach technicians and front-line staff, optimize scheduling, manage inventory, and ensure top-tier customer service to drive growth.

In this role you will monitor budgets, collaborate with marketing, and uphold safety and quality standards while delivering an exceptional customer experience and achieving profitability goals.

Qualifications

• Experience leading teams in a service/retail or automotive environment.
• Strong operational planning and scheduling skills.
• Proven ability to drive sales and customer satisfaction.

Responsibilities

• Lead, coach, and manage a team of technicians and front-line staff to maintain a high-performing, customer-focused environment.
• Ensure operational efficiency through effective scheduling, inventory control, and quality assurance processes.
• Deliver exceptional customer service, resolve concerns, and maintain high satisfaction standards.
• Drive revenue through local sales initiatives, upselling opportunities, and marketing collaboration.
• Manage budgets, track key financial metrics, and support profitability goals.
• Enforce safety protocols and maintain compliance with company policies and industry standards.
• Demonstrate strong leadership, communication, and organizational skills.
• Show a hands-on approach to center operations, with a customer-first mindset and a drive for continuous improvement.

Skills

Leadership

Customer service

Sales

Operations management

Education

Bachelor's degree in Business or related field

Tools

Point of Sale systems

Inventory software

Job description

Position Overview

Turbo Tint is seeking a results-driven, service-focused Center Manager to lead daily operations and team performance at one of our window tinting centers. This leadership role combines operational oversight, team development, and customer service excellence to ensure each center delivers outstanding experiences and achieves growth objectives.

Key Responsibilities & Qualities

• Lead, coach, and manage a team of technicians and front-line staff to maintain a high-performing, customer-focused environment.
• Ensure operational efficiency through effective scheduling, inventory control, and quality assurance processes.
• Deliver exceptional customer service, resolve concerns, and maintain high satisfaction standards.
• Drive revenue through local sales initiatives, upselling opportunities, and marketing collaboration.
• Manage budgets, track key financial metrics, and support profitability goals.
• Enforce safety protocols and maintain compliance with company policies and industry standards.
• Demonstrate strong leadership, communication, and organizational skills.
• Show a hands-on approach to center operations, with a customer-first mindset and a drive for continuous improvement.