Center Care Team - Registered Nurse

ArchWell Health; Little Rock (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

ArchWell Health in Little Rock, AR, seeks an experienced Registered Nurse (RN) to provide direct patient care and education in a senior-focused primary care setting. The role reports to the Center Manager and offers a Monday–Friday day shift with a patient-centered, value-based model.

The position emphasizes collaboration with providers, quality improvement, and compliant practice, with AR RN licensure and 5+ years' experience required. BLS is mandatory; Spanish skills are a plus.

Qualifications

• AA/AS degree in Nursing required.
• A valid, active RN license in state of employment required.
• Minimum of 5 years' direct nursing/medical work experience required.
• BLS certification for healthcare providers required.
• Spanish or other languages spoken in the community is helpful.

Responsibilities

• Adhere to clinical team workflows.
• Perform daily nursing activities and patient triage/education.
• Collaborate with Providers and Center Manager to improve clinical performance.
• Monitor compliance with standards of care and prepare for audits.
• Maintain knowledge of state nursing/regulatory scope of practice.
• Educate patients, families, and staff on clinical conditions and processes.
• Oversee quality and patient safety through training of back-office staff.
• Ensure center processes and policies are followed.

Skills

Clinical patient care

Healthcare quality improvement

Education and training

Emotional intelligence

Communication

Education

AA/AS degree in Nursing

BSN preferred

BLS certification

Job description

ArchWell Health is re-imagining the practice of primary care. We are putting the relationship between patient and physician at the center of a value-based model focused on outstanding patient experience, improved access, and better outcomes. In our medical clinics, we provide comprehensive primary care for senior adults with Medicare Advantage plans, focused on delivering improved quality, better patient experience and lower total cost of care.

Reporting to the Center Manager, the Registered Nurse (RN) has daily responsibility in direct patient care and education and fostering collaborative relationships with providers and other clinical operations staff. This position is ideal for an experienced nurse who enjoys performing daily patient care, has a passion for working with the senior community, and desires a day shift/Monday-Friday schedule.

Duties/Responsibilities:

• Responsible for adhering to the clinical team workflows.
• Performs daily staff nursing activities; day-to-day patient activities, including phone and in-person patient triage and patient education.
• Collaborates with the Providers and Center Manager to identify opportunities to improve clinical performance of back-office personnel and functions. Develops, implements, and monitors the effectiveness of performance improvement activities.
• Performs regular monitoring activities to ensure compliance with national and organizational standards of care. Clinically prepares the market for internal and external quality audits and helps lead the center response to any clinical deficiencies found.
• Maintains current knowledge of state regulations for nursing, medicine, and pharmacy as it relates to scope of practice for back-office personnel.
• Identifies and provides appropriate resources to educate patients, their families and staff members on clinical conditions and processes.
• Oversees clinical quality and patient safety through training and education of the back-office personnel and administrative staff. Communicates effectively in all areas of practice, including how to motivate, and engage colleagues around a common goal.
• Ensures that clinical processes, policies, and procedures are adhered to in the center.

Required Skills/Abilities:

• Strong knowledge of healthcare functions, including clinical functions, practice safety processes, reimbursement practices, and quality improvement initiatives.
• Track record of developing and implementing processes for providing excellent customer service.
• Superior clinical/patient care skills.
• Thorough, in-depth knowledge of clinical procedures, legal rules and regulations and best practices in healthcare.
• Skilled in observation, training and evaluating clinical/patient care competencies.
• Ability to effectively leverage business and organizational knowledge within and across functional areas.
• Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic.
• Continuous desire to learn and embrace new methods; ability to adapt and be resilient.
• Self-starter with the ability to think creatively and work effectively.
• Ability to build a relationship and work effectively with various seniorities and diverse populations including staff, providers, members, and family members.
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects.
• Proven skills in budgeting and fiscal management preferred.

Education and Experience:

• AA/AS degree in Nursing required; BA/BS degree in Nursing (BSN) or Healthcare Administration preferred.
• A valid, active Registered Nurse (RN) license in state(s) of employment required.
• A minimum of 5 years', current direct nursing/medical work experience required.
• Work in a community-based clinic, public health department or specialization with the senior population preferred.
• BLS certification for healthcare providers required.
• A problem-solving orientation and eagerness to identify process gaps and implement practical solutions in a matrixed organization.
• Proficient PC skills.
• Fluency in Spanish or other languages spoken by people in the communities we serve is helpful.

Embodies and serves as a role model of ArchWell Health's Values:

• Be compassionate.
• Strive for excellence.
• Earn trust.
• Show respect.
• Remain resilient.
• Do the right thing and do it with passion.

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.