Cellular Therapy Program Quality Manager

University of Rochester; City of Rochester (NY); On-site; USD 71,000 - 106,000; Full time

Benefits offered by this job

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Job summary

The University of Rochester is seeking a full-time Quality and Patient Safety professional to ensure compliance with regulatory standards, train staff, and serve as a liaison to leadership on safety initiatives.

You will develop programs, document regulatory requirements, coordinate internal controls, and support risk management to improve patient safety and care quality across departments.

Qualifications

• Bachelor's degree and 5 years of relevant experience required.
• Or equivalent combination of education and experience.

Responsibilities

• Manages a domain of quality and patient safety.
• Coordinates and facilitates credible comprehensive systematic analysis and when applicable, assists in the development of associated risk reduction strategies in a timely manner, with associated reporting to state regulatory agencies as required.
• Advises and guides multiple clinical departments to ensure compliance with federal and state regulatory requirements and accreditation standards.
• Provides support and serves as a liaison between hospital Quality Improvement leadership and department quality physician leadership and quality administrative support to ensure departmental QAPI plans are effective and aligned with hospital management plan quality and safety goals and hospital policy.
• Addresses organizational Quality/Safety needs.
• Monitors and investigates patient safety events reported in the safety event reporting system.
• In coordination with clinical departments, identifies safety events for review and evaluation by Risk Management and Quality Improvement leadership for possible comprehensive analysis or would benefit from department level review.
• Provides support for regulatory survey activity, including announced, unannounced and desk or written activities.
• Other duties as assigned.

Education

Bachelor's degree

Equivalent combination of education and experience

Job description

Wilmot

Full time

R262079

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

275 Hutchison Rd, Rochester, New York, United States of America, 14627

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500063 SMH Hem/Onc - BMT

Work Shift:

UR - Day (United States of America)

Range:

UR URG 112

Compensation Range:

$70,600.00 - $105,800.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

GENERAL PURPOSE

Develops and implements programs, policies, and practices to ensure that all departments are in compliance with organizational and governmental standards and makes recommendations for updates. Maintains compliance with all country-mandated regulatory requirements. Documents legal regulations that might affect the organization's policies and procedures. Develops and delivers training programs to enhance employee awareness and adherence to safety and quality standards. Maintains communications with leadership regarding quality and safety activities. Coordinates and conducts the assessment of internal controls to ensure compliance as required by regulatory commissions/authorities. Develops programs and processes to manage complaint cases brought to regulatory authorities and develops process improvements to avoid future complaints.

ESSENTIAL FUNCTIONS

• Manages a domain of quality and/or patient safety.
• Coordinates and facilitates credible comprehensive systematic analysis and when applicable, assists in the development of associated risk reduction strategies in a timely manner, with associated reporting to state regulatory agencies as required.
• Facilitates interdepartmental team effectiveness.
• Advises and guides multiple clinical departments to ensure compliance with federal and state regulatory requirements and accreditation standards.
• Provides support and serves as a liaison between hospital Quality Improvement leadership and department quality physician leadership and quality administrative support to ensure departmental QAPI plans are effective and aligned with hospital management plan quality and safety goals and hospital policy.
• Addresses organizational Quality/Safety needs.
• Monitors and investigates patient safety events reported in the safety event reporting system.
• In coordination with clinical departments, identifies safety events for review and evaluation by Risk Management and Quality Improvement leadership for possible comprehensive analysis or would benefit from department level review.
• Provides support for regulatory survey activity, including announced, unannounced and desk or written activities.

Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• Bachelor's degree and 5 years of relevant experience required
• Or equivalent combination of education and experience

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals.

At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.