CDL Skills Test Examiner (LSR3)

State of Washington Dept. of Licensing; Washington; On-site; USD 65,000 - 75,000; Full time

Job summary

Washington State Department of Licensing is seeking a CDL Skills Test Examiner to independently evaluate applicants for CDL issuance at our Parkland test site. You will promote roadway safety by conducting fair, compliant examinations and maintaining accurate records.

The role requires travel to multiple testing locations to support statewide operations. Three years of experience in evaluating qualifications, a valid WA Class A CDL, and strong customer service skills are essential.

Qualifications

• Five (5) years of driving experience, two years of which must include driving class A vehicles.
• A valid Washington State class A Commercial Driver License (CDL).
• Two (2) years of customer service experience which includes explaining policies/procedures and state and/or federal regulations.
• Six (6) months experience with Microsoft Word, Outlook, Excel, and web based applications.
• Knowledge of Federal regulations (40 CFR), RCW, WAC, AAMVA standards and DOL policies regarding CDL licenses.

Responsibilities

• Ensure examinations support accurate license classifications, endorsements, and restrictions.
• Determine applicant eligibility and competency.
• Deliver equitable, professional, and customer-focused testing services.
• Maintain accurate and compliant licensing records and examination documentation to support timely and accurate CDL issuance.
• Support operational readiness of CDL testing locations by maintaining safe, secure, valid, and functional testing sites and work environments.
• Support statewide CDL testing operations through independent travel to assigned testing locations to assist with statewide testing needs as assigned.

Skills

Driving experience

Customer service

Regulatory knowledge

Attention to detail

Record-keeping

Tools

Microsoft Word

Excel

Outlook

Job description

We are dedicated to growing a culture of belonging through our values:

Respect | Trust | Diversity | Inclusion | Equity

At the Department of Licensing (DOL), we recognize the importance of work life harmony and work hard to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.

Our Programs and Services Division is recruiting for a CDL Skills Test Examiner with the ability to independently evaluate whether applicants meet the qualifications required for issuance of a Commercial Driver License (CDL) at our Parkland CDL test site!

As a CDL Skills Test Examiner, you will play a vital role in promoting roadway safety by ensuring commercial driver license (CDL) skills examinations are conducted fairly, consistently, and in compliance with all applicable regulations and standards. In this role, you will deliver professional, customer-focused testing services that provide every applicant with an equitable and positive testing experience. Using your expertise and sound judgment, you will evaluate candidates' driving abilities and ensure that only qualified applicants advance through the licensing process. This is an opportunity to make a meaningful impact on public safety by helping ensure that commercial drivers possess the knowledge, skills, and abilities necessary to operate commercial vehicles safely and responsibly on our roadways.

Some of what you will do:

• Ensure examinations support accurate license classifications, endorsements, and restrictions.
• Determine applicant eligibility and competency.
• Deliver equitable, professional, and customer-focused testing services.
• Maintain accurate and compliant licensing records and examination documentation to support timely and accurate CDL issuance.
• Support operational readiness of CDL testing locations by maintaining safe, secure, valid, and functional testing sites and work environments.
• Support statewide CDL testing operations through independent travel to assigned testing locations to assist with statewide testing needs as assigned.

What you will bring:

Three (3) years of experience managing, training, or evaluating individuals' qualifications against established criteria and program requirements.

One (1) year of experience as a Licensing Services Representative 2 or Drive Examiner, where evaluating individuals’ qualifications against established criteria and program requirements is a regular job function.

Experience must include:

• Five (5) years of driving experience, two years of which must include driving class A vehicles.
• A valid Washington State class A Commercial Drivers' License.
• Two (2) years of customer service experience which includes explaining policies/procedures and state and/or federal regulations.
• Six (6) months experience with Microsoft Word, Outlook, Excel, and web based applications.
• • Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.
  • Promote and support a respectful, equitable, and inclusive workplace for all employees.
  • Promote and support respectful, equitable, and inclusive delivery of services to customers.
  • Take action to learn and grow.
  • Take action to meet the needs of others.

What may help set you apart:

• Experience in personal driver license training programs, scoring practices, or test administration.
• Experience with CDL training programs, scoring practices, or evaluating commercial driver skills training.
• Knowledge and experience in the operation of various types of commercial vehicles including Class A and Class B vehicles, with Passenger and School Bus endorsements.
• Knowledge of Federal regulations (40CFR), Revised Code of Washington (RCW), Washington Administrative Codes (WAC), AAMVA standards and DOL policies and procedures regarding commercial driver licenses.
• Proven ability to conduct evaluations and make sound independent decisions in difficult or stressful situations or under pressure.

Additional Conditions of Employment:

• Pre-hire requirements:

  • Abstract Driver Record and criminal record history
  • Drug/Alcohol Screening
  • Drug and Alcohol History Records Request
  • Valid Medical Examiners Certificate
  • Safety and Performance History Records Request

• Post-hire requirements:

  • Fingerprint-based Background Check
  • Ongoing random Drug/Alcohol Screening
• The Federal Motor Carrier Safety Regulations (49 CFR 391.21) require that all applicants wishing to drive a commercial vehicle list all employment for the last three years. In addition, if they have driven a commercial vehicle previously, they must provide employment history for an additional seven years (for a total of ten years). Any gaps in employment in excess of one month must be explained.
• Prior to new hire, a pre-employment check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• In addition, an acceptable fingerprint based criminal history background check is also required for this position, as a condition of employment. Fingerprints will be used to check the criminal history records of the FBI. You will have the capability to review and challenge any record through the FBI.
• Valid WA driver license or CDL without restriction.
• The ability to travel statewide based on business needs.

DOL is committed to the full inclusion of all qualified individuals.

For information about the position, available accommodations, or the interview process contact Dawn Loduha

Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!

Incomplete applications may disqualify you from eligibility for the position. You must ensure all application areas, including supplemental questions and attachments, are completed in full.

Candidates who are offered a job with DOL must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.

Veteran/Military Spouse Preference Notice

To take advantage of your veteran / military spouse preference please attach documentation of eligibility to your application.

The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, religion, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.

Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email [e-mail]. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.

The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.

We do not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.