CDL Shuttle Driver - Guest Experience Pro

CoolWorks P.O. Box 383, Morrison, CO; Idaho; On-site; USD 25,000 - 36,000; Full time

Job summary

Sun Valley Resort is seeking a Class CDL Shuttle Driver to join our Bell Services team. You will greet guests, assist with luggage, and transport them safely to and from the resort, delivering a welcoming experience.

Must hold a valid U.S. CDL with Passenger Endorsement and meet Idaho driving standards; strong interpersonal skills and the ability to work outdoors in varied weather are essential. Flexibility with weekends and holidays is expected to deliver exceptional guest service at Sun Valley.

Qualifications

• Required: Valid U.S. Driver’s License and Class A, B, or C CDL with Passenger Endorsement.
• Ability to meet Sun Valley and Idaho driving standards for shuttle operation.
• Strong interpersonal and communication skills; enthusiastic, approachable demeanor.
• Ability to work outdoors in various conditions (rain, sun, heat, cold, snow, etc.).
• Engage in physical activities like standing for long periods, walking, and handling tasks.
• Passion for guest service and commitment to a safe, efficient transport experience.
• Flexible availability including weekends, holidays, and varied shift schedules.
• Can lift up to 75 pounds and frequently lift up to 50 pounds.

Responsibilities

• Safely operate resort shuttle vehicles in all weather and road conditions, adhering to company policies and all traffic regulations.
• Provide warm, friendly greetings and farewells to all guests—offering luggage assistance upon arrival and departure.
• Maintain the professional appearance of shuttle vehicles, hotel lobbies, entrances, and related guest areas.
• Respond promptly to guest requests for transportation, luggage delivery, and in-room amenities.
• Promote resort amenities and services by answering questions and offering suggestions, both in-person and over the phone.
• Stay current on resort information, activities, and local recommendations to assist guests with directions and trip planning.
• Communicate clearly and effectively with other departments to ensure a seamless guest experience.
• Maintain written logs of guest requests and deliveries as needed.
• Support fellow Bell Service and Front Office team members in daily operations and peak service times.

Skills

Interpersonal communication

Guest service orientation

Safe driving

Job description

Sun Valley Resort is seeking a Class CDL Shuttle Driver to join our Bell Services team. You will greet guests, assist with luggage, and transport them safely to and from the resort, delivering a welcoming experience.

Must hold a valid U.S. CDL with Passenger Endorsement and meet Idaho driving standards; strong interpersonal skills and the ability to work outdoors in varied weather are essential. Flexibility with weekends and holidays is expected to deliver exceptional guest service at Sun Valley.