CDL Shuttle Driver (DOT)

Metropolis Technologies; Cleveland (OH); On-site; USD 19,286,000 - 27,552,000; Full time

Job summary

SP+, a Metropolis Company, is seeking a Shuttle Driver DOT to ensure safe operation of shuttle buses and efficient passenger transport. The role emphasizes punctuality, uniformed presentation, and adherence to DOT regulations while serving customers across locations in the Cleveland area.

Ideal candidates will possess a CDL, a valid DOT Medical Card, and the ability to communicate clearly with passengers and staff. Availability for varied shifts including weekends may be required.

Qualifications

• Basic reading and comprehension of instructions and memos.
• Ability to communicate effectively with customers and employees.

Responsibilities

• Deliver exceptional client and customer experience guided by SP+ Promise.
• Perform vehicle inspections and maintain clean bus interiors; fuel buses and log trips.
• Be punctual, in uniform, and ready to work on scheduled days.
• Assist passengers, including those with disabilities; operate shuttle buses at airports when needed.
• Maintain knowledge of garage areas, streets, landmarks and freeways for seamless transport.
• Assist customers with luggage and travel items and support the Facility Manager.

Skills

Customer service

Safety awareness

Communication

Education

CDL Class A/B/C Driver’s License

DOT Medical Card

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

SP+ Shuttle Driver DOT will be r esponsible for the proper and safe operation of shuttle buses and transporting passengers, making sure passengers get to their destination in an efficient, safe, and seamless manner.

What You’ll Do

• Goes above and beyond to deliver an exceptional client and customer experience that is guided by the SP+ Promise, including answering questions, offering city directions, and ensuring each customer interaction is a positive experience.
• Performing vehicle inspections, maintaining cleanliness of bus interiors, fueling of buses, logging trip counts and assisting disabled passengers.
• Responsible for being at work every scheduled day, on time and in uniform.
• Possess a valid state-issued driver’s license to be carried with driver, at all times, while on duty.
• Have and maintain an acceptable DMV record.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Communicate debris, water, oil spills and etc. to garage office.
• Substitute for Cashiers or Valets, when necessary, if authorized.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage to assist customers in a seamless transportation experience.
• Assisting customers with luggage and other traveling items, if applicable (e.g. operating shuttle buses at an airport location).
• Assist Facility Manager with other duties as needed.

Qualifications

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience.

License Requirement: Per DOT Regulations, you will be required to have and maintain a valid CDL Class A, B or C Driver’s License with Passenger Endorsement.

DOT Medical Card: A Medical Examiner’s Certificate (DOT Medical Card) is required.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 3rd shift and/or week-ends may be a requirement.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.

Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money.

Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee may be required to occasionally lift and/or move up to 75 pounds.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail] . We are here to assist you.

Location

US-OH-CLEVELAND