CDL DRIVER - Team Driving Position

Fortune Fish & Gourmet; Riverside (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Fortune Fish & Gourmet in Missouri seeks a Delivery Driver to deliver and unload seafood and gourmet products while providing excellent customer service and upholding high safety standards.

You will ensure temperature control, follow DOT and HACCP regulations, record transactions, and support fleet upkeep while building trust with customers through reliable, friendly service.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of commercial driving experience.
• Friendly, outgoing customer service demeanor.
• Valid Class B driver's license.
• Able to work long shifts and Saturdays.
• Basic English-speaking proficiency.

Responsibilities

• Perform pre-trip safety inspections and verify route numbers.
• Drive and deliver customer orders on schedule.
• Load/unload products using dolly safely.
• Verify delivery with customer and obtain signatures.
• Document transactions and secure payments.
• Maintain safety and HACCP compliance during operations.
• Coordinate with management on issues as they arise.
• Support fleet maintenance and vehicle readiness.

Skills

Customer service

Safety awareness

Time management

Education

High School Diploma

Job description

Summary Of Position

The Delivery Driver will deliver and unload various company products, including, but not limited to, seafood, beef, poultry, and gourmet products. The employee will act as key point of contact with the customer, and in so doing will provide the highest levels of customer service. The incumbent will ensure that high safety standards are always maintained while operating Fortune Fish and Gourmet’s vehicle. Moreover, the utmost care will be applied in handling the company’s perishable products in accordance with HACCP.

Responsibilities

• Perform all pre-trip responsibilities to include checking route numbers and account numbers for assigned deliveries.
• Perform necessary vehicle safety inspections for vehicle.
• Drive and deliver customer orders according to predetermined route. Ensure vehicle is properly secured during drop-offs.
• Load and unload products from vehicle using dolly or other appropriate devices safely.
• Verify delivery of items with customer and obtain proper signatures confirming receipt of product.
• Contact management to discuss issues or concerns as they arise throughout the workday.
• Perform all post-delivery actions, including unloading damaged product, customer returns, and complete any necessary documents.
• Follow Department of Transportation (DOT) and Hazard Analysis Critical Control Point (HACCP) regulations during the operation of the truck and handling of product.
• Monitor and ensure that temperature-controlled vehicles maintain required temperature limits to ensure product quality.
• Develop and maintain high levels of customer satisfaction and goodwill by providing professional assistance and by demonstrating an interest in the customer’s needs. Report any complaints to Supervisor.
• Collect money from customers and properly record transactions on company documentation, including invoices. Ensure that payment (cash, checks, etc.) are properly secured.
• Ensure that safety training is current as per company policy.
• Supports the Fleet Manager by ensuring that vehicles are maintained according to schedule and records are current and correct.
• Other duties as assigned by supervisor.

Minimum Requirements

• Education – High School Diploma or equivalent.
• Experience – One to two years of commercial driving experience. Transportation of temperature-controlled product experience preferred.
• Customer Service – Friendly, outgoing, and courteous customer service demeanor.
• Work ethic – A sense of urgency in meeting critical and time sensitive deadlines with the ability to work with limited supervision.
• Licensing - Must have a valid driver’s license - Class B
• Environmental – Available to work long shifts and Saturdays.
• Language – Basic English-speaking proficiency.
• A combination of the above will also be considered.

Physical Requirements

• Prolonged standing, sitting, walking, and driving
• Regularly be able to lift up to 80 pounds; may occasionally need to lift over 80 pounds
• Requires constant mental and visual attention, as well as ability to see well in limited light scenarios
• Repetitive reaching, bending, and twistingRepetitive pushing and pulling
• Must be able to successfully pass a Medical Examiner’s Certification