CDL Delivery Driver (Lowes)

OhioMeansJobs Highland County; Indiana (PA); On-site; USD 38,000 - 70,000; Full time

Job summary

Lowe's is hiring for a delivery associate in Pennsylvania. You will provide SMART customer service, assist customers in locating and loading merchandise, and explain product features, warranties, and delivery details.

You will coordinate with drivers, prepare loading tickets, and ensure on-time delivery in a fast-paced store environment. Responsibilities include inspecting products, loading loads within payload, unloading and installing appliances, maintaining safety and DOT compliance, and

Qualifications

• CDL Class A or B as applicable per vehicle type
• Valid medical certificate or ability to obtain
• Ability to pass MVR screen
• Ability to obtain sales licensure as required by law
• Ability to read, write, and perform basic arithmetic
• Must be 21 years of age
• Ability to comply with DOT and CDL regulations

Responsibilities

• Provides SMART customer service at all times
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
• Walk customers through projects and respond to questions
• Communicates information to customers about stock, features, benefits, and warranties
• Plans delivery activities, prints loading tickets, and delivers merchandise on time
• Loads trucks within payload and inspects products before loading
• Unloads, installs, and tests appliances during delivery
• Maintains DOT compliance and safety
• Updates delivery/route status in the system
• Coordinates with drivers for delivery communication

Skills

Customer service

Sales assistance

Communication

Product knowledge

Safety awareness

Education

CDL License

Medical certificate

MVR screening

Arithmetic skills

Tools

CCTV surveillance system

Zebra phone

Copiers

Computers system

Job description

Essential Functions

• Provides SMART customer service at all times through the daily execution of Lowe’s customer service policies, procedures and programs


• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise


• Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary


• Demonstrates sincere appreciation to customers


• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs


• Contacts customers regarding delivery or coordinates with the truck driver to call the customer

In-stock

• Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders


• Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order


• Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading


• Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers

Clean and Safe Stores

• Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations


• Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes


• Unloads, installs, and tests appliances upon delivery


• Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)


• Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance


• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection


• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas


• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates


• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices


• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)


• In addition to the above responsibilities, this individual is held accountable for other duties as assigned

Minimum Requirements

• Class A CDL License – In locations with multi-unit CMV (tractor trailer & flatbed) a class A license is required to operate.


• Class B CDL License – In locations with single‑unit CMV (tandem flatbed) a class A or B license with air break endorsement is required to operate.


• Valid medical certificate or ability to obtain one upon employment


• Ability to pass MVR screen in accordance with company requirements.


• Ability to obtain sales related licensure or registration as may be required by law


• Ability to read, write, and perform basic arithmetic (addition, subtraction)


• Must be 21 years of age


• Ability to comply with DOT and CDL regulations

Preferences

• 1 Year Experience driving a semi‑truck/trailer or certification from a driving school


• 6 Months Experience performing in‑home delivery or retail customer service


• 3 Months Experience operating a forklift or Moffett onloading/offloading a vehicle

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.