CDL A or B Delivery Truck Driver

Sysco Northeast Rdc; Wilmington (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Sysco Northeast Rdc in Wilmington, NC is seeking a delivery driver responsible for daily routes, loading and unloading at stops, and ensuring accurate delivery to customers. This role is customer-facing and may involve assisting with loading, palletizing, and other duties as assigned.

Qualified candidates have at least one year of route delivery experience, a valid Class B CDL (Class A preferred), and strong English communication skills.

Qualifications

• One year route delivery experience or background driving a straight truck.
• Valid Commercial Driver’s License – Class B (Class A preferred).
• English language proficiency sufficient to converse with the general public and understand highway signs and reports.
• High School diploma or GED (or equivalent).

Responsibilities

• Provide technical, customer relations, and personnel management for major programs and projects.
• Runs routes efficiently, meeting or exceeding designated route times
• Unload product from trailer, by hand or using a hand cart, and place in designated storage areas.
• Frequently lift, push, or move product weighing 1–75 pounds, up to 100 pounds; stack/pull pallets and hand carts.
• Verify delivery of items with customer and obtain proper signatures.
• Contact management for authorization when discrepancies on invoices and communicate errors/returns.
• Calls in when a customer does not receive their entire order (shorts).
• Handle customer complaints professionally
• Follow DOT regulations and Sysco policies for pre-trip and post-trip inspections
• Organize a truck and make deliveries efficiently; check truck operating condition

Skills

Customer relations

Communication

Problem resolution

Planning

Inventory control

Safety awareness

Teamwork

Arithmetic

Education

High School diploma or GED

Job description

JOB SUMMARY

All drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the order they are designated by the Transportation Department Manager. The driver will work away from OpCo (operating company) at a designated domiciled location closer to the marketplace of the customer. The job is the same as an operating company delivery driver and is a customer-facing position. The driver is responsible for cross-dock model picking uploaded trucks from a nightly delivery at f the assigned loading dock and returning the empty truck back to the assigned lot at the end of the route. May be required to assist occasionally with loading-trucks, palletizing product, and performing other duties as assigned by Supervisor or Manager.

RESPONSIBILITIES

• Provide technical, customer relations, and personnel management for major programs and projects.
• Runs routes efficiently, meeting or exceeding designated route times
• Unload product from trailer, by hand or using a hand cart, and place in designated customer storage areas. May include transporting product down ramps, stairs, or docks, in all weather conditions.
• Frequently lift, push, or move product that weighs 1-75 pounds, up to 100 pounds; frequently reach up to 72” to stack and unstack pallets and hand cart; constantly bend and twist while loading and unloading product, and retrieving items from trailer.
• Verify delivery of items with customer and obtain proper signatures.
• Contact management for authorization when discrepancies on invoice and communicate all errors/returns.
• Calls in when a customer does not receive their entire order (shorts)
• Handles any customer complaints professionally
• Handles company equipment properly, follow written driver safety rules, and performs a pre-trip inspection.
• Perform pre-trip and post-trip responsibilities in accordance with Department of Transportation (DOT) regulations and Sysco policies and procedures
• Organize a truck and make the deliveries efficiently.
• Check whether a truck is operating well enough to perform the route.

QUALIFICATIONS

Education

• High School or GED or equivalent

Experience

• One year route delivery experience or applicable background driving a straight truck
• Valid Commercial Driver’s License – Class B (Class A preferred)
• Commercial Vehicle Drivers must have the ability to read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records.

Professional Skills

• Operate vehicle in a variety of traffic and weather conditions.
• Meet or exceed minimum productivity levels established by the Company.
• Meet or exceed established cases per error goals
• Demonstrate strong customer relations and problem resolution skills.
• Effectively plan and organize work activities independent of direct supervision.
• Develop a good working knowledge of product and inventory control techniques and procedures.
• Maintain ongoing inter-department communications related to routing, safety, and customer relations.
• Proven ability to communicate articulately and perform simple arithmetic (Experience in handling money preferred)
• Building Customer Loyalty
• Managing Work
• Adaptability
• Building Trust
• Follow-up
• Communication

Physical Demands

• Frequent lifting of a product up to 50 lbs. during the shift, infrequent lifting to 80 lbs.
• Must be able to climb on and off the box of the truck
• Frequent bending, squatting, pushing, and pulling
• Must be able to work in confined spaces