CDD ~ Director of Program Compliance

Cddkc; Kansas City (MO); On-site; USD 78,000 - 82,000; Full time

Benefits offered by this job

Full benefits

Job summary

CDD in Kansas City, MO seeks a Director of Program Compliance to lead agency-wide regulatory compliance, quality assurance, and operational systems. This exempt, full-time role reports to the CEO and supervises the Compliance Specialist and Operations Coordinator, driving safe, efficient, and high-quality services across CDD programs.

The role oversees audits, policy development, risk management, and cross-department coordination to strengthen accountability and program integrity across the

Qualifications

• Develop, review and maintain compliance policies and procedures.
• Oversee audits and ensure timely corrective actions across DMH, licensing and certification bodies.
• Promote regulatory readiness and risk-based decision making.

Responsibilities

• Lead development, review, implementation, and maintenance of compliance policies, procedures, monitoring systems, and corrective-action processes.
• Oversee audits and ensure timely resolution of findings across regulatory bodies.
• Review audit results, identify trends, and assign corrective actions to improve compliance.
• Ensure audit-ready records, client-file compliance, and documentation quality.
• Provide compliance reports and risk summaries to executive leadership.
• Coordinate cross-functional operational needs with facilities, IT, finance, HR, and programs.

Skills

Regulatory compliance

Auditing

Risk management

Leadership

Tools

monday.com

SetWorks

Enterprise

WEX

Azuga

Job description

Explore career opportunities at CDD and join a team committed to making a meaningful difference every day.

Position:CDD ~ Director of Program Compliance

Location: Kansas City, MO

Job Id:1444

# of Openings:1

Director of Program Compliance
Full-Time | Kansas City, MO | Office & Program Sites | Exempt | $78,000-$82,000/year + Full Benefits

CDD is seeking an experienced Director of Compliance and Operations to provide agency-wide leadership for regulatory compliance, quality assurance, operational systems, fleet administration, facilities coordination, asset controls, and internal process improvement.

Reporting to the Chief Executive Officer, this role supervises the Compliance Specialist and Operations Coordinator, establishes priorities and performance expectations, reviews work products, resolves barriers, and ensures that compliance and operational activities support safe, efficient, accountable, and high-quality services across CDD programs.

Why You'll Love Working at CDD

• Broad Organizational Impact: Lead both compliance and operational functions that support safe, efficient, accountable, and high-quality services across CDD programs.
• Compliance & Quality Leadership: Guide audit processes, corrective actions, regulatory readiness, and risk-based decision-making across the organization.
• Operations Ownership: Oversee fleet, facilities coordination, asset controls, operational systems, vendors, and process improvement.
• Cross-Functional Partnership: Work closely with facilities, information technology, finance, human resources, program leadership, and executive leadership.
• Mission-Driven Work: Help strengthen the systems and accountability that support people with developmental disabilities throughout CDD.

What You’ll Do

Compliance, Quality Assurance & Risk Management

• Lead the development, review, implementation, and maintenance of compliance policies, procedures, monitoring systems, and corrective-action processes.
• Oversee random and targeted audits using applicable DMH, service coordination, CARF, licensing and certification, program review, and internal checklists.
• Review audit findings and compliance data, identify trends, prioritize organizational risk, assign corrective actions, and verify timely resolution.
• Ensure organized and audit-ready records, including appropriate oversight of client-file compliance systems and supporting documentation.
• Provide clear compliance reports, risk summaries, and recommendations to executive leadership and other appropriate stakeholders.
• Promote consistent understanding and application of regulatory requirements, internal policies, and quality expectations across departments.

Operations, Facilities, Fleet & Asset Oversight

• Oversee fleet records and systems, including vehicle assignments, maintenance coordination, mileage, fuel cards, vehicle tagging, and driving-behavior reporting.
• Provide direction for utility, internet, phone, vendor, and account coordination across agency and client-support locations.
• Ensure effective controls for keys, access cards, custodial checkout records, property, technology, equipment, and other organizational assets.
• Oversee the administration and effective use of operational systems and databases, including monday.com, SetWorks, Enterprise, WEX, Azuga, and other assigned platforms.
• Evaluate workflows and implement process improvements that strengthen efficiency, documentation, communication, accountability, and service continuity.
• Coordinate with facilities, information technology, finance, human resources, and program leadership on cross-functional operational needs.

Leadership & Supervision

• Directly supervise the Compliance Specialist and Operations Coordinator.
• Establish annual and monthly priorities, clarify assignments, balance workloads, and maintain an integrated compliance and operations work plan.
• Hold regular supervision meetings and review audit reports,