CDA-Brand Division Administrative Assistant (Administrative Assistant III)

State of Colorado; Broomfield (CO); Hybrid; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Remote work opportunities

Vacation and sick leave

Job summary

State of Colorado’s Brand Inspection Division seeks an Administrative Assistant to handle clerical tasks, data entry, and customer inquiries. You will support inspectors, manage brand certificates, and help maintain public livestock reporting records.

The role requires strong MS Word/Excel skills, knowledge of Google Suite, and the ability to work in a hybrid schedule from the Broomfield office.

Qualifications

• Minimum three years of high-level administrative support experience.
• Must be a Colorado resident and hybrid in-office a minimum twice weekly.
• Strong communication and customer service skills are essential.
• Proficiency with MS Word, Excel and Google Suite is expected.

Responsibilities

• Receive and respond to customer inquiries via counter, phone, and email.
• Scan documents to the Brandscan database and file appropriately.
• Reconcile reports and support inspectors with administrative duties.
• Maintain accuracy in brand certificates, permits and client records.

Skills

Administrative support

Customer service

Data entry

Microsoft Excel

Google Suite

Education

High school diploma or equivalent

Combination of education and experience

Tools

MS Word

Excel

Google Docs

Brandscan

Job description

• Goal 2: Developing Agricultural Leaders
• Paid life insurance, plus additional optional life insurance options

Department Information

Agriculture is a part of all our lives. When you eat, put on clothes, or care for an animal--your life is touched by agriculture. Colorado's food and agriculture industry generated $47 billion of economic activity in 2019 and supports nearly 5% of the state's workforce. CDA is proud to be a part of such an important industry.

Mission

The CDA's mission is to strengthen and advance Colorado's agriculture; promote a safe and high-quality food supply; protect consumers; and foster responsible stewardship of the environment.

Core Values

Partnership, Service, Professionalism, Proactivity, and Respect

CDA Wildly Important Goals

To accomplish our mission, CDA focuses on five "wildly important goals":

• Goal 1: Expanding National and International Market Access
• Goal 2: Developing Agricultural Leaders
• Goal 3: Advancing the Colorado Water Plan
• Goal 4: Implementing the Beaver Strategy
• Goal 5: Providing Education on Animal Mistreatment and Livestock Theft

What You Get From Us

In addition to a great work location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Plan plus optional 401(k) and 457 plans (www.copera.org)
• Medical and dental health plans (https://stateofcoloradobenefits.com/)
• Employer supplemented Health Savings Account ($60 per month)
• Paid life insurance, plus additional optional life insurance options
• Paid Short Term Disability and optional Long Term Disability coverage
• 11 paid holidays per year plus generous vacation and sick leave accruals
• BenefitHub state employee discount program
• Employee Wellness program State of Health
• Excellent work-life programs, such as flexible schedules, remote work opportunities, free parking, professional development and more!

To learn about the total compensation package for State government employment visit: https://www.colorado.gov/dhr/totalcompensation

Equal Opportunity

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. We believe that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Description of Job

The Brand Inspection Division is responsible for inspecting all cattle, horses, mules, burros and alternative livestock when there is a change of ownership of the animals or they are transported over 75 miles within Colorado, are transported to a location outside Colorado, or are transported to slaughter. In addition, the Division administers Colorado’s approximately 32,000 registered livestock brands, licenses public livestock markets, certified feedlots and alternative livestock facilities, presides over the sale of stray livestock, compiles and distributes information concerning missing or stolen livestock, and collects brand inspection and other fees and assessments owed to the Division and the Colorado Beef Council and Colorado Horse Development Authority.

Organizational Purpose

The Brand Inspection Division is responsible for inspecting all cattle, horses, mules, burros and alternative livestock when there is a change of ownership of the animals or they are transported over 75 miles within Colorado, are transported to a location outside Colorado, or are transported to slaughter.

Major Objectives of the Position

The position is responsible for reconciling and entering country inspection reports for four inspection areas and reconciling and entering sale barn reports for public livestock markets. Position is responsible for scanning documents to the Division's databases, responding to customer questions at the counter, on the telephone, and by email, and opening incoming mail. Position is responsible for other clerical and reporting tasks as assigned.

Country Certificates/Permits/Reporting

• Review, reconcile and enter brand inspectors' country certificates, permits and reports into the Division's Brandscan database.

Livestock Sales

• Position reviews and reconciles public livestock market sales reports, dock cards and inspection fees submitted by inspectors to the Brand Office.

Brands Research/Administration

• Position researches new brand applications and advises customers concerning procedures governing brand applications, recording brands, brand transfers, reinstatement of canceled brands, brand payments, and brand assessments. Position assists brand inspectors in identifying record brand owners.

General Office Duties/Phones/Lost Documents

• Position is responsible for answering incoming telephone calls, conducting lost document searches, scanning documents into the Division’s databases, responding to customer inquiries whether at the counter or by the telephone or email, opening and distributing incoming mail, providing inspectors with administrative support (supplies, etc), and performing such other duties as are assigned by the Brand Commissioner.

Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights

Must be a State of Colorado Resident at the time of application in order to apply. This is a hybrid role and will be expected to be in Broomfield office at least twice a week.

Skills-based Hiring

This position is advertised in alignment with Executive Order 2022-015, Skills-Based Hiring. Recruitment for this position recognizes that skills can be developed through various pathways, including formal education, work experience, volunteering, self-directed learning, and other life experiences, opening doors to individuals from varied backgrounds. Those with relevant experience but without traditional credentials are welcome to apply!

Salary Range

HOURLY

$24.69 - $29.63

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

Minimum Requirements

• Three (3) years of high level experience in administrative support in an office setting

Education And Experience

• A combination of education and experience as administrative support in an office setting equal to three (3) years

Preferred Qualifications

• Administrative experience working for the State of Colorado.
• Working knowledge of Livestock.

Conditions Of Employment

• Must be a resident of the state of Colorado.
• Must be willing to work outside of normal business hours

Required Competencies

• Excellent interpersonal, communication
• Detail oriented.
• Knowledge of basic administrative duties in an office setting
• Excellent customer service skills, in person and over the phone
• Proficient use of computer applications (MS Work, Excel. ect) and Google Suite (Docs and spreadsheets)
• Excellent communication skills; able to communicate effectively and articulately in writing and orally with diverse communities in all corners of the state.
• Work well under pressure
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Knowledge of administrative etiquette and office procedures

Important Information

Part of, or the entire selection process for this position will involve a review of the information you submit in your application materials. Therefore, it is paramount that in the experience portion of your application, you describe the extent that you possess the education, experience and competencies outlined in the job announcement as well as the special and/or preferred qualifications. Failure to include adequate information or follow instructions may prevent you from competing in subsequent measures used to arrive at a top group of applicants.

Factors That Will Be Assessed

• Technical Competence – Technical experience as it relates to the duties outlined in this job announcement.
• Depth and Breadth of Experience – Experience that covers multiple areas outlined in this job announcement. Experience should be varied and not one dimensional and demonstrate a wide range of community involvement.
• Job Fit – Experience will be evaluated to determine how well your past experience aligns with and meets the business needs of this position. Current experience is preferred.

APPEAL RIGHTS

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([e-mail]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

ADAAA Accommodations

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact by phone or email at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

E-Verify

CDA uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt upload (attach) it.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Questionnaire

• Describe your experience as an Administrative Assistant in an office setting. Please be sure to include any organizations that relate to this question, your job title or volunteer role, length of time spent, and a description of your work/volunteer duties. Include any direct experience you may have had either volunteering for or working within an agricultural office setting.
• Describe your customer service experience. Please give an example of a situation when you had to deal with a difficult customer or coworker (in an office environment) and how you handled it. Ideally your description should address a work environment that requires you to work effectively with others under a time constraint or other work related stressor. Please include any information on what you would have done differently and what you learned from the experience.
• Please give your experience (if any) working within the agricultural industry and/or livestock experience.
• Are you a current or previous employee of the State of Colorado?
  • Yes
  • No
• Required Question: If so please list your Employee ID Number