CCTV Virtual Security Guard

Appone; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Voluntary dental and vision

Bonus Eligible

Paid Time Off

12 Paid Company Holidays

Disability and life insurance

Referral and EAP

Job summary

Reliant Safety seeks a CCTV Virtual Security Guard to monitor over 30,000 surveillance cameras in the NY metro and Boston area, coordinating with on-site security staff to report suspicious activities. This role reports to the Security Operations Manager and supports tenant safety.

Candidates should have on-site security experience, report writing ability, and strong communication skills. The position includes comprehensive benefits and a stable work environment.

Qualifications

• Must be able to work under minimum supervision.
• Must have knowledge of the above computer skills or equivalent education
• Must have previous experience with on-site security and writing reports;
• Must be diligent, alert, and attentive to details;
• Must have good communication skills and exhibit patience when communicating with different audiences;
• Knowledge of Microsoft Office Suite and navigating the OS.
• Must have basic computer software skills, including the ability to burn info to DVDs as needed;
• Must be comfortable working in a dynamic environment with constant change.

Responsibilities

• Monitor over 30,000 surveillance cameras in the NY metro and Boston area for any illegal and unusual activities.
• Correspond with on-site security staff to inform them of suspicious activities.
• Report findings to site security, company security and NYPD.
• Maintain good working relationships with all site security staff and conduct oneself professionally toward all PD personnel.
• Be the eyes for the security department to keep tenants safe.
• Maintain all company property and supplies.

Skills

Troubleshooting

Problem-solving

NVMS

Learning new software

Dynamic environment

Verbal communication

Written communication

Team player

Tools

Microsoft Office

TeamViewer

Remote access

Job description

Reliant Safety, a subsidiary of Paths Management Services, LLC. Reliant Safety was founded in 2009 to provide comprehensive property security and management solutions for the affordable housing market nationwide. Reliant Safety currently maintains and monitors over 30,000 cameras across ten states, which support approximately 45,000 residential units.

The CCTV Virtual Guard (“VG”) will be responsible for monitoring over 30,000 surveillance cameras in the NY metro and Boston area for any illegal and unusual activities. It will be the VG’s responsibility to correspond with on-site security staff to inform them of suspicious activities. Reporting directly to the Security Operations Manager

Responsibilities

include but are not limited to the following:

• Basic computer network knowledge with regards to IPs and subnets
• Able to configure and administer user privileges for CCTV accounts
• Knowledge of TeamViewer functions and remote access
• Constant monitoring of all surveillance cameras between the hours of (multiple shift available)
• Direct contact with site security, company security and NYPD to report findings;
• Apprised of all company policies and will be able to determine when a tenant is breaking these policies;
• Maintain good working relationships with all site security staff, company security and conduct himself with professionalism toward all PD personnel;
• Virtual Guard will be the eyes for the entire security department to keep all our tenants safe;
• Maintain all company property and supplies, including but not limited to tools.

Requirements

• Must be able to work under minimum supervision.
• Must have knowledge of the above computer skills or equivalent education
• Must have previous experience with on-site security and writing reports;
• Must be diligent, alert, and attentive to details;
• Must have good communication skills and exhibit patience when communicating with different audiences;
• Knowledge of Microsoft Office Suite and experience with regard to navigating the OS;
• Must have basic computer software skills, including the ability to burn info to DVDs as needed;
• Must be comfortable working in a dynamic environment with constant change.

Skills

• Strong troubleshooting and problem-solving skills.
• Ability to quickly learn to use new software tools with respect to Network Video Management Systems (NVMS).
• Must be comfortable working in a dynamic, fast-paced, constantly changing environment.
• Effective verbal and written communication.
• Team player-ability to work well in a close employee/support environment.

Pay Range

$20.43 - $21.63 / hour

• Medical Insurance: 100% of medical benefits paid for employees only
• Voluntary dental and vision plan options
• Bonus Eligible
• Paid Time Off
• 12 Paid Company Holidays
• Voluntary short-term disability, long-term disability, life insurance, dependent coverage
• Voluntary accident insurance, critical Illness insurance, and hospital indemnity Insurance
• Employee Referral Program
• Employee Assistance Program (EAP)
• PMS

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position CCTV Virtual Security Guard

Number of Openings 1

Location Paths Reliant Safety

This position is currently accepting applications.