CCSP Quality Control Specialist - Olympia

State of Washington Dept of Children, Youth, and Families; Olympia (WA); Hybrid; USD 65,000 - 87,000; Full time

Job summary

The State of Washington Dept of Children, Youth, and Families in Olympia, WA seeks a CCSP Quality Control Specialist to audit the Child Care Subsidy Program for integrity and compliance. The role reviews attendance records, documents, and databases, conducts interviews, and may identify underpayments or overpayments, supporting investigations and program improvements.

Hybrid work with in-person meetings as needed to support business needs; closes on 2026-10-14.

Qualifications

• Research and analytical abilities to evaluate data and draw conclusions.
• Clear written and oral communication tailored to audience.
• Ability to partner with providers to resolve complex issues.
• Strong relationship-building and collaborative skills.
• Willingness to learn and grow and meet others' needs.

Responsibilities

• Build and maintain positive working relationships; work independently in fast-paced settings.
• Understand and interpret state and federal laws, regulations, and guidelines for CCSP.
• Conduct interviews with providers, clients, and others to gather information.
• Make accurate determinations of program eligibility.
• Investigate complaints per audit plans or project requirements.
• Analyze and evaluate records for assigned cases.
• Compile information and provide testimony at hearings when required.
• Develop audit plans to support program integrity and compliance.

Skills

Analytical skills

Communication skills

Consulting skills

Relationship building

Learner mindset

Education

Bachelor's degree in human resources, public administration, or related field

Job description

Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community.”

Job Title: CCSP Quality Control Specialist

Location: Olympia, WA - This position is flexible/hybrid and can be done remotely; however, you will need to be in person in Olympia as needed to attend meetings and to support business needs.

Closes: Wednesday, October 14th, 2026

Salary: $64,512 - $86,688 Annually

Join a top-notch team of professionals dedicated to ensuring program integrity, supporting appropriate use of funds, and providing meaningful assistance to child care providers across Washington. This team is deeply committed to strengthening outcomes for children and families, and you will have the opportunity to help shape updated processes and practices within a unit that is actively modernizing its work.

The Child Care Subsidy Program (CCSP) provides benefits to eligible families who need support in accessing quality child care and early learning experiences for their children. As part of the Department of Children, Youth, and Families (DCYF), we work alongside Washington’s vulnerable children, youth, and families to foster safety, stability, and better outcomes by strengthening community, connections, and opportunities. Our early learning programs and supports play a vital role in promoting equitable access to high-quality early learning.

Click here to learn more about DCYF.

The Opportunity:

This position plays an essential role in ensuring accountability and integrity within the Child Care Subsidy Program by conducting state and federally mandated independent audits. You will review attendance records, collateral documentation and databases, and conduct collateral contacts with providers, clients, and other sources. Your audits may result in identifying underpayments or overpayments that require administrative follow-up, as well as detecting high‑risk practices and making referrals for investigation when needed. You will directly support the agency’s mission by helping to ensure CCSP meets all regulatory and statutory requirements and by contributing to continuous improvements across the Quality Assurance unit. This is a unique opportunity to implement updated practices, strengthen consistency across processes, and support the overall integrity of a program that makes a meaningful difference for Washington’s children and families.

Some of what you'll do:

• Build and maintain positive working relationships, work independently, and perform effectively in a fast‑paced or high‑pressure environment.
• Understand and interpret state and federal laws, regulations, and guidelines related to the Child Care Subsidy Program.
• Conduct interviews effectively with regulated child care providers, licensors, clients, and others to gather necessary information.
• Make accurate and well‑supported determinations of program eligibility.
• Investigate complaints in alignment with audit plans or project requirements.
• Analyze and evaluate records for assigned cases.
• Compile information and provide testimony at hearings or in court when required.
• Develop audit plans to support program integrity and compliance.

Required Qualifications

• Bachelor's degree from an accredited college or university in human resources, public administration, or related field.
• OR Two (2) years of experience as a Financial Services Specialist 3, 4, or 5, or as a WorkFirst Program Specialist or WorkFirst Program Supervisor.
  Note: At least one year of this experience must have been gained within the State of Washington.
• OR Equivalent combination of education and experience totaling six (6) years AND experience in all of the following required skills/abilities
  • Research and Analytical Skills/Abilities: Ability to research, evaluate and draw conclusions from data; support recommendations with facts and analysis; interpret and apply rules, laws, policies and procedures.
  • Communication Skills/Abilities: Ability to convey ideas and facts orally and in writing using language the audience will best understand.
  • Consulting Skills/Abilities: Ability to partner with providers to identify and resolve complex or sensitive issues.
  • Relationship‑Building Skills/Abilities: Ability to develop positive, productive, respectful working relationships.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Additional qualifying experience determining eligibility for public assistance programs may be substituted, year for year for education. Qualifying experience can only be gained in a Community Services Office, Welfare Office, or Public Assistance Office.
• Knowledge of the following: State of Washington Child Care Subsidy auditing practices, Child Care Subsidy data and reporting systems, child care billing and records requirements, and child care administrative rules.

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

Must successfully complete formal training courses as required by law, policy, and regional requirements within twelve months of initial appointment.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES‑approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/

Benefits eligibility for this position may be different than what’s listed in the benefits tab of this recruitment announcement. For more information on employee benefits eligibility, visit Public Employee Benefits Board (PEBB)

DCYF participates in the federal E‑Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E‑Verify requirements, on their first day of employment.

2026-08323