CCNA - Network Administrator II

MITER Brands; Harrisburg (Dauphin County); On-site; USD 85,000 - 106,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Tuition reimbursement

Life Insurance

Disability Insurance

Employee Assistance Program

Job summary

MITER Brands is seeking a Network Administrator II to maintain the stability, security, and performance of our WAN, LAN, WLAN, VPN, and network security systems. You will design, install, configure, and fine-tune network components and collaborate with IT peers and business stakeholders to keep services available and scalable.

The role requires CCNA certification, IT experience, and strong problem-solving, with opportunities to advance within a large manufacturing-focused IT organization.

Qualifications

• CCNA certification is required and 3+ years of IT experience with networks.
• University degree or college diploma in Information Technology with 3+ years IT experience, or technical diploma/certificate with 5+ years.
• Experience with routers, switches, VPNs, and security platforms; Windows desktops/servers and Microsoft 365/AD knowledge.

Responsibilities

• Design, configure, deploy, and maintain enterprise network infrastructure including routers, switches, wireless controllers, access points, firewalls, and security platforms.
• Troubleshoot and resolve complex hardware, software, and connectivity issues across network and security environments.
• Monitor performance, analyze trends, and deliver reporting to support availability and scalability goals.
• Partner with system admins, database teams, and application owners for integrated delivery and optimal performance.
• Review, test, and deploy firmware updates, security signatures, IOS upgrades, and vendor patches following best practices.
• Ensure compliance with internal policies, security standards, configuration guidelines, and licensing requirements.
• Provide after-hours and on-call support as required to maintain critical services.

Skills

CCNA certification

Analytical thinking

Communication skills

Independent with collaboration

Education

Bachelor/Associate IT degree 3+ years

Technical diploma/cert in IT 5+ years

Tools

ServiceNow

ManageEngine

Remedy

Job description

Job Description

Network Administrator II role is responsible for ensuring the stability, integrity, security, and efficient operation of the organization’s network infrastructure, including WAN, LAN, WLAN, VPN, and Network Security systems. This role supports core business functions by designing, installing, configuring, administering, and fine‑tuning network components across the enterprise in a timely and effective manner. The Network Administrator applies strong communication, analytical, and problem‑solving skills to identify, communicate, and resolve issues while maximizing the value of IT investments.

Pay Range

$85,000 - $106,000 depending on relevant experience and qualifications

MITER Brands™ is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation’s largest suppliers of vinyl windows and patio doors, with plants across the country.

Responsibilities

In this role, you’ll design, implement, and support a modern network environment spanning WAN, LAN, WLAN, VPN, and Network Security technologies. You’ll collaborate closely with IT peers and business stakeholders while helping drive continuous improvement across the organization’s network ecosystem.

• Design, configure, deploy, and maintain enterprise network infrastructure, including routers, switches, wireless controllers, access points, firewalls, and security platforms
• Troubleshoot and resolve complex hardware, software, and connectivity issues across network and security environments
• Support and enhance perimeter and internal security solutions such as wireless authentication, intrusion detection, antivirus, email filtering, and web security systems
• Monitor network performance, analyze trends, and deliver reporting to support availability, reliability, and scalability goals
• Partner with system administrators, database teams, and application owners to ensure seamless integration and optimal performance
• Review, test, and deploy firmware updates, security signatures, IOS upgrades, and vendor patches following best practices
• Ensure compliance with internal policies, security standards, configuration guidelines, and licensing requirements
• Participate in and co-lead network process improvements and cross‑functional IT initiatives
• Research and evaluate new network technologies and hardware to support procurement and long‑term strategy
• Document work and manage tasks, projects, and incidents using help desk and ticketing systems
• Provide after‑hours and on‑call support as required to maintain critical services

Qualifications

• CCNA certification required
• One of the following:
• University degree or college diploma in Information Technology with 3+ years of IT experience
• Technical diploma or certificate in Information Technology with 5+ years of IT experience
• Network support experience in a manufacturing or similar industry/environment highly preferred
• Strong hands‑on experience with network devices (routers, switches, access points)
• Solid understanding of networking fundamentals (subnetting, VLANs, routing, topology, network design)
• Working knowledge of VPNs, web/email filtering tools, and cloud‑based network solutions
• Experience supporting Windows desktop and server environments (Windows 7–11, Server 2012–2019)
• Proficiency with Microsoft 365, Office, SharePoint, and Active Directory
• Strong analytical, troubleshooting, and problem‑solving skills
• Ability to work independently while collaborating across teams
• Excellent written, verbal, and interpersonal communication skills
• Customer‑focused mindset with the ability to explain technical concepts clearly

Preferred Experience

• 3+ years of experience in a Network Administrator role
• Exposure to ITIL processes and service management frameworks
• Experience with IT Service Desk tools (ServiceNow, ManageEngine, Remedy)
• Strong understanding of enterprise hardware, software, and network support practices

What We Offer

At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.

We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work‑life balance.

Health & Wellness

• Three comprehensive medical plan options
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Teladoc virtual healthcare services
• Employee Assistance Program (EAP)
• Annual Wellness Clinic

Financial Protection

• Company-paid Life Insurance
• Voluntary Life Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Supplemental Hospital Indemnity Insurance
• Critical Illness Insurance
• Accident Insurance

Additional Benefits

• Paid Time Off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Tuition Reimbursement Program
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program

MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer.

We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.

Work Authorization And Sponsorship Disclosure

The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.