CCBHC Case Manager ACT II Latino Team 1C $2,500 retention bonus

The Providence Center; Providence (RI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Retention bonus of $2,500

Job summary

A community service organization in Providence is seeking a dedicated CCBH Case Manager to support clients in managing psychiatric and substance use disorders. Responsibilities include coordinating person-centered case management, conducting assessments, and developing care plans. The ideal candidate must have an Associate's Degree, experience in Human Services, and be bilingual in Spanish. This role offers a retention bonus and emphasizes client advocacy and community resource connection.

Qualifications

• Valid driver's license and insured auto required.
• Experience in Human Services preferred.

Responsibilities

• Provide recovery-oriented case management as part of a multidisciplinary team.
• Conduct comprehensive assessments to identify client needs.
• Develop and implement individualized care plans.

Skills

Bilingual (Spanish)

Knowledge of community resources

Crisis intervention

Case management

Strong communication

Education

Associate's Degree in Human Services or related

Bachelor's Degree preferred

Job description

Career Opportunities with The Providence Center

A great place to work.

Careers At The Providence Center

This position is eligible for a $2,500 retention bonus.

Job Summary

The Providence Center CCBH Case Manager ACT II Latino Team 1C supports clients in reducing psychiatric and substance use disorder symptoms, managing stressors, and achieving the highest possible level of independence and community functioning. They deliver person-centered, recovery-oriented case management as part of a multidisciplinary team, providing in-person and community-based support that aligns with program standards. Responsibilities include conducting comprehensive assessments, developing individualized care plans, and connecting clients to housing, healthcare, education, employment, and other community resources. The role also involves ongoing monitoring, crisis intervention, and close collaboration with the client care team and partner agencies to promote recovery while ensuring adherence to all applicable standards and regulations.

Duties & Responsibilities

• Coordinate and deliver person-centered, recovery-oriented case management as part of a multidisciplinary team.
• Provide services to assigned caseload of clients, ensuring service intensity meets program standards, including required in-person contacts provided in both office- and community-based settings. Also provides services to other clients in need at Center programs.
• Conduct comprehensive assessments to identify client needs related to housing, education, employment, financial stability, healthcare, and community resources.
• Develop, present and implement individualized care plans in collaboration with the care team, clients and their families as appropriate.
• Connect clients to community resources, including social services, transportation, and financial assistance programs.
• Provide ongoing monitoring and follow-up to ensure client needs are met and progress is achieved.
• Work closely with the care team to align case management services with clients’ mental health treatment plans.
• Identify, assess and respond to clinical emergencies and crisis situations, including suicide risk and danger to others. Perform crisis intervention and risk management as needed, escalating to appropriate resources when indicated (Qualified Mental Health Professionals/QMHPs or Emergency Services).
• Serve as a liaison between clients and community agencies, advocating for client needs and facilitating access to services.
• Provide education and guidance to clients and families on navigating systems such as healthcare, education, and social services.
• Prepare reports and documentation as required for grants, audits, and program evaluation.
• Attend team meetings and case reviews to share updates and collaboratively address client challenges.
• Conduct home visits, school meetings, and community outreach to support clients in their natural environments.
• Assist clients with daily activities and life skills through modeling and providing education to promote independence. This includes medication management and budgeting as appropriate.
• Maintain accurate, detailed, and timely records of all client interactions and services provided, including clinical documentation as required.
• Ensure compliance with agency policies, ethical standards, and regulatory requirements.
• Transport clients safely to appointments and activities as needed.
• Foster cooperative relationships with staff, clients, and community partners.
• Attend trainings and case presentations.
• Serve on committees and participate in agency initiatives as assigned.
• Perform other duties as assigned to support client goals and program needs.

Requirements

• Associate's Degree Required; Bachelor's Degree Preferred; Field of Study: Human Services or related
• Experience in Human Services field preferred.
• Must have valid driver's license, registration, current inspection sticker and insured auto.
• Strong knowledge of community resources and systems, including housing, education, employment, and healthcare.
• Bilingual REQUIRED. For positions designated as bilingual (Bil), proficiency in the required language is mandatory, and the language assessment must be passed no later than 30 days of starting the role.
• Bilingual required (Spanish)

Americans with Disability Act Statement

External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement

Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement

Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.