CCB Test Lead

Siri InfoSolutions, Inc.; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading technology services firm is seeking a CCB Test Lead in San Francisco, California. This role involves managing end-to-end testing activities for applications to ensure high-quality deliverables and compliance with industry standards. The ideal candidate should have strong expertise in Utility Operations, experience in test planning, defect management, and stakeholder coordination. Team leadership and excellent communication skills are essential for driving effective collaboration and reporting metrics. Experience with Oracle Customer Care and Billing (CCB) is required, along with exposure to test automation tools like Tosca.

Responsibilities

• Manage end-to-end testing activities for applications.
• Develop and implement test strategies, plans, and cases.
• Ensure comprehensive functional, integration, regression, and UAT testing.
• Work closely with developers and business analysts to align testing.
• Identify, document, and track defects using JIRA or similar tools.
• Lead and mentor a testing team, ensuring effective collaboration.
• Engage in client discussions and requirement analysis.

Skills

Utility Operations domain expertise

Test planning and execution

Defect management

Stakeholder coordination

Test automation exposure (Tosca)

Oracle Customer Care and Billing (CCB)

JIRA

Team leadership

Communication skills

Job description

Overview

We are seeking a CCB Test Lead to manage end-to-end testing activities for applications, ensuring high-quality deliverables, compliance with industry standards, and smooth execution of test cycles. The ideal candidate should have strong Utility Operations domain expertise, experience in test planning and execution, defect management, and stakeholder coordination. Additionally, exposure to test automation, including Tosca, is preferred.

Responsibilities

• CCB Experience: Must have experience with Oracle Customer Care and Billing (CCB) and testing for CCB projects. Must have experience with CCB EDI.
• Develop and implement test strategies, test plans, and test cases for applications.
• Ensure comprehensive functional, integration, regression, performance, and UAT testing.
• Validate APIs, services, and map layers through manual and automated test cases.
• Work closely with developers, business analysts, and teams to align testing activities with project requirements.
• Defect Management and Quality Assurance: Identify, document, and track defects using JIRA, HP ALM, or similar tools.
• Perform root cause analysis and defect triaging, ensuring timely resolution.
• Ensure compliance with QA best practices, testing standards, and utility industry regulations.
• Provide test progress reports and key metrics to stakeholders.
• Stakeholder and Team Management: Lead and mentor a testing team, ensuring effective collaboration and knowledge sharing.
• Coordinate with internal teams, third-party vendors, and offshore units to execute test cycles smoothly.
• Engage in client discussions, requirement analysis, and testing sign-offs to ensure business expectations are met.
• Generic Managerial Skills: Strong team leadership, test coordination, and stakeholder engagement skills.
• Excellent communication and reporting capabilities for test progress and risk mitigation.
• Experience in test planning, scheduling, and resource allocation for large CCB projects. Ability to manage testing SLAs, KPIs, and defect resolution timelines.

Keywords to search in Resume

• CCB, Utilities, Test Lead, QA, Test Strategy, Test Planning, Data Validation, ArcGIS Testing, Functional Testing, Regression Testing, UAT, API Testing, JIRA, Defect Management, Spatial Data Testing, Geospatial Validation, Quality Assurance, Performance Testing, Process Optimization, Selenium
• Essential Skills: CCB Test Lead responsibilities as described; strong Utility Operations domain expertise; test planning and execution; defect management; stakeholder coordination; exposure to test automation including Tosca.
• CCB Experience: Must have experience with Oracle Customer Care and Billing (CCB) and testing for CCB projects.