CBW Operator

Texas Health and Human Services; Richmond (TX); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension plan

Generous time off

Job summary

Texas Health and Human Services (HHSC) at the Richmond State Supported Living Center is hiring for a Laundry Technician III to manage CBW operations and oversee the laundry team. You will supervise staff, ensure safety, and maintain daily logs and equipment performance in a busy healthcare laundry environment.

The role requires experience in industrial laundry, physical stamina, and the ability to lift heavy loads.

Qualifications

• Experience in laundry operations or similar industrial process.
• Ability to lift 40-50 pounds and perform physically demanding tasks.
• Must pass background checks and pre-employment screenings.

Responsibilities

• Oversee CBW, press, shuttle, dryers, and lint collector at start/end of day.
• Train and guide Laundry Worker I/II to meet productivity goals.
• Maintain safety, PPE, and documentation; ensure clean work areas daily.
• Coordinate with Laundry Manager and Maintenance on equipment performance.

Skills

Laundry operations

Equipment operation

Safety procedures

Physical stamina

Reading instructions

Education

High school diploma or equivalent

Tools

Office 365

CBW programs

Job description

Date: Aug 20, 2026
Location: RICHMOND, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Job Information

Functional Title: CBW Operator Job Title: Laundry Technician III Agency: Health & Human Services Comm Department: Laundry Posting Number: 20293 Closing Date: 11/18/2026 Posting Audience: Internal and External Occupational Category: Building and Grounds Cleaning and Maintenance Salary Range: $2,769.08 - $3,946.25 Pay Frequency: Monthly Salary Group: TEXAS-A-11 Shift: Day Telework: Not Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Richmond State Supported Living Center Job Location City: RICHMOND Job Location Address: 2100 PRESTON Other Locations: MOS Codes: 3F1X1,92S,RS,SN

Brief Job Description

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Essential Job Functions (EJFs)

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. Assists the Laundry Manager in overseeing the laundry process in the soil sort and clean processing areas. Assists the Laundry Manager with leading/guiding/directing all Laundry Worker I’s and II’s to work as a team to meet the established time frames, following all procedures for the Laundry Department. Maintains open and continuous communication, reporting all problems and recommendations without delay. Maintaining an open and continuous communication with the Laundry Manager, Laundry Maintenance, and Laundry Director to ensure that everything is handled in a timely manner. Responsible for reporting/overseeing/insuring proper startup of CBW, press, shuttle, four (4) 300# dryers, and un-loader belt, and 300# lint collector at beginning of workday and overseeing/insuring proper shut down at end of workday. Ensures Personnel Protective Equipment (PPE) and safety equipment is used, available, and adequate supplies are maintained. Ensures work areas and floors are cleaned daily at end of shift. Cleans equipment per preventative maintenance work orders. Ensures trash is collected and properly discarded. Ensures hazards are reported and appropriate actions taken to prevent an unsafe environment. Participates in laundry enhancement discussions and training sessions. Ensures all docks and lifts are secured at the end of the shift. Ensures all daily documentation has been completed and turned into the office at the end of each day (work orders, machine logs, dirty/clean shipping forms). Assists the Laundry Manager with training, cross training, and assigning the work of Laundry Worker I’s and II’s. Informs and updates Laundry Manager on training deficiencies of I’s and II’s. Ensures rotation of trainees so proficiency is maintained. Informs and updates Laundry Manager of I’s and II’s personnel issues and achievements that need to be acknowledged. Informs and updates Laundry Manager of scheduling problems and achievements. Ensures open communication with the Laundry Director, Laundry Manager, Laundry Maintenance, and Laundry Worker I’s and II's. Sorts, classifies, weighs, and records all soiled laundry in order to determine what laundry formula will be used. Ensures that all carts are labeled with a tag for the facility/unit that is being sorted. Ensures that sorting and loading are done one facility at a time. Ensures sorting conveyor stays full, changes out full sorting carts so sorting can continue without interruption, and helps stage the loads for the CBW, while keeping the sort area organized. Ensures that dirty carts are taken to cart washer after they have been emptied. Sorts all soiled laundry by Facility/Unit, type of material, texture, and item's soil content. Records all weights accurately by Facility/ Unit on the Dirty Shipping Info form. Turns in completed papers to office daily. Removes any article soiled with feces, food, vomit or medicine and places in the heavy soiled bin. All tasks will be performed within established time frames. Operation of the Continuous Batch Washer (CBW) system. Ensuring that the proper weights are loaded into the CBW to ensure the safe and efficient processing of linens. Ensures linens are properly sorted prior to loading, selects the proper wash formula and facility/unit code according to the degree of soil and articles being washed, and that linen are cleaned to required specifications. Ensures proper weights, facilities/units and formulas are programmed for efficient laundry processing. Follows all operating procedures for CBW, press, shuttle, dryers, un-loader belt, and lint collector. Ensures proper chemicals are maintained and connected for efficient cleaning not letting any chemical barrel run empty. Checks the chemicals before running and during processing if needed for changing out of barrels. Troubleshoots and corrects faults at the CBW, press, shuttle, dryers, un-loader belt, and lint collector for maximum productivity and maintaining an efficiency of the CBW at 84% or higher. Keeps Laundry Manager, Laundry Director, and Laundry Maintenance advised/up to date on all productivity problems and efficiency situations immediately. Operation of the large dryer unload conveyor. Employee will have a cart ready at the unload conveyor before the light comes on signaling it is time to unload. Employee will unload the conveyor as soon as the light comes on signaling it is time to unload and dryer door closes. Employee will check the Multitrac System to see what facility is being processed and if there is a question, employee will check with the CBW operator. Employee will make labels with facility/unit name, item description, and tape to all carts as they come off the unload conveyor. Regularly checks processed laundry for dryness, stains, smells, re-washing stained, and bad odor linens. Brings any questionable linen item to the attention of the Laundry Manager, Laundry Maintenance, and Laundry Director for direction. Employee will sort out items per dryer area procedures. Employee will cover all carts. Employee will assist with cart washer guiding the cart out, wiping out the bottom of all carts and place a discard towel in the bottom for pooling. Removes discard towel before putting any linens/clothing into the cart, and keeping all carts organized on the clean side. Monitors the Multitrac System in dryer area to ensure proper drying and location of goods during processing. All tasks will be performed within established time frames following the dryer procedures. Operation of commercial washer/extractors and dryers. Employee will load washer/extractors within the range of 90% to 100% of maximum capacity. Employee will record all loads loaded/unloaded from washers on required paperwork. Employee will unload washer/extractors, separating material by drying requirements. Employee will select the proper wash formula according to the degree of soil and type of articles being washed. Employee will load dryer and set the drying and cooling times and temperature for each load according to the type and texture of material. Employee will only unload the dryer when load is cooled to below 120 degrees Fahrenheit. Employee will also dry re-dry items from the CBW and folding/worker program as needed. All tasks will be performed within established time frames following the dryer procedures. Operation of the Feeder, Ironer, Folder, and Stacker. Employee will ensure that all procedures and daily preventive maintenance is completed before running machines. Observes all safety rules, standards, warnings posted on the machines, and covered during in-service training. Employee will ensure that the waxing temperature is met before waxing the Ironer. Employee will make labels with facility or unit name, item description, and tape the label to all carts as they come off the unload conveyor. Employee will neatly stack all folded sheets in cart. Employee will not run sheets with knots through the ironer. Employee will inspect each item being processed for damage, excessive wear or stains, removing items and placing them in the appropriate area. Brings any questionable linen item to the attention of the Laundry Manager, Laundry Maintenance, and Laundry Director for direction. When alarm goes off employee will address the error immediately before running any more linens. Employee will follow the shutdown procedures after running the sheets or before the end of the day. Records all discards on the required form. All tasks will be performed within established time frames following the Ironer procedures. Operation of small piece folders. Employee will ensure that all procedures and daily preventive maintenance is completed before running machine. Observes all safety rules, standards, warnings posted on the machines, and covered during in-service training. Employee will make labels with facility/unit name, item description, and tape the label to all carts as they come off the unload conveyor. Employee will neatly stack and organize clean linen items in the designated labeled cart. When alarm goes off, employee will address the error immediately before running any more linens. Employee will inspect each item being processed for damage, excessive wear or stains removing items and placing them in the appropriate area. Brings any questionable linen item to the attention of the Laundry Manager, Laundry Maintenance, and Laundry Director for direction. Records all discards on the required form. All tasks will be performed within established time frames. Folding linens by hand. Employee will fold all clean linen so as to present a neat and professional appearance by neatly stacking and organizing clean linen items in the designated cart labeled with the facility/unit name and item. Employee will inspect each item being processed for damage, excessive wear or stains removing items and placing them in the appropriate area. Brings any questionable linen item to the attention of the Laundry Manager, Laundry Maintenance, and Laundry Director for direction. Employee will place miscellaneous finished items in the proper outgoing cart or storage area. Records all discards on the required form. All tasks will be performed within established time frames. Maintains a clean and safe environment to meet infection control and safety standards. Employee will wash all soiled carts through the cart washer before using the cart on the clean side, following all cart washer procedures. All laundry soiled side bins will be disinfected and/or washed daily or as needed. Employee will secure all vehicles, closing all passenger doors, cargo doors, windows and engaging all locks upon exiting. Will secure all linen/clothing rooms upon exiting and secures the laundry building when unoccupied. Will not leave keys unattended. Employee will report any problems found while performing any job task. When finding problems with equipment (not operating properly, broken, pieces missing, sounds different/unusual) or encountering safety hazards, employee will report immediately to one of the following: Laundry Manager, Laundry Director and the Laundry Maintenance. Employee will report all equipment failures and use lock out tag out procedures. Employee will observe all PPE, safety and traffic laws, rules and regulations of the State of Texas, HHSC, and departmental/facility safety and security standards. Ensures work areas and floors are organized and cleaned as needed throughout the day. Performs the pick-up, quota count, filling of orders, and delivery to units/departments. Employee will answer telephone promptly and courteously recording all messages on message book with date, time, and delivering all information to the Laundry Manager and Laundry Director. Employee will prepare outgoing carts according to availability of needed items. Employee will record all miles driven in vehicle log. Employee will report any damage, accidents, and malfunctions of laundry vehicle. Employee will clean vehicles, disinfect the cargo area after every load, and document it using the form provided. Employee will see that all vehicles are adequately fueled at all times, not allowing the gauge to fall below 1/4 of a tank. Turns off radio, fan, and sets parking break. All tasks will be performed within established time frames. Attends and participates in all mandatory training to meet HHSC requirements. Employee will attend all training as scheduled by Laundry Manager or CTD. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations Plan (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills And Abilities (KSAs)

Prefer knowledge of commercial laundry operation, equipment, laundering techniques, and procedures. Ability to safely operate commercial laundry equipment. Ability to fold neat/quick. Ability to distinguish colors. Ability to receive and fill orders. Ability to use proper lifting techniques. Ability to lift/carry 40-50 pounds. Ability to sort/throw 20 pounds 6’. Ability to push, pull, and steer loaded laundry cart (50-900 Lbs.) on 6” wheels having dimensions up to 57” (high) x 28” (depth) x 48” wide). Prefer ability to safely drive and operate bobtail type vehicles and mounted hydraulic lift gates. Ability to troubleshoot and identify problems and/or solutions to problems. Ability to write clearly to communicate your intentions. Ability to communicate effectively with people with various back grounds. Ability to follow and/or give written directions and verbal instruction. Ability to read, follow, comprehend, and interpret documents such as safety rules, operating procedures, maintenance instructions and manuals. Prefer ability to learn and use Office 365, Webmail, equipment computer software, and CBW programs. Ability to assign and prioritize staff to tasks. Ability to train others.

Registrations, Licensure Requirements Or Certifications

[NOTE: SSLC should determine if DL needed before posting. If ability to drive a state vehicle is not required, remove this: Must possess valid Texas driver’s license or obtain it no later than 90 days after hire date. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy]

Initial Screening Criteria

Experience in laundry or sewing operations work. Graduation from a standard senior high school or equivalent is preferred.

Additional Information

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE). Males between the ages of 18 – 25 must be registered with the Selective Service. All State Supported Living Center Employees are subject to Random Drug Testing. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays. All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Houston