CBP Officer (TTP-Field Liaison)

Customs and Border Protection; Washington (District of Columbia); On-site; USD 125,000 - 163,000; Full time

Job summary

Customs and Border Protection in Washington, DC seeks an experienced Program Manager to lead the Trusted Traveler Programs portfolio within the Office of Field Operations. The role focuses on administration, operations, policy development, and enforcement support, coordinating enrollment options such as Enrollment on Arrival and Enrollment on Departure while enhancing processing efficiency and security.

This government position offers a competitive federal pay scale and opportunities for mission

Job description

• Hiring Agency: Customs and Border Protection
• Department: Department of Homeland Security
• Location: Washington, District of Columbia

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Admissibility & Passenger Programs, Trusted Traveler Programs, located in Washington, DC.

Key Responsibilities

The Trusted Traveler Programs office within U.S. Customs and Border Protection's Office of Field Operations oversees the administration, operations, innovation, and policy for programs designed to expedite customs processing for pre-approved, low-risk international travelers.

Trusted Traveler Programs engages with the Field to support their management of CBP Enrollment Centers and the various Enrollment options, such as Enrollment on Arrival and Enrollment on Departure programs, provide training, guidance, and resources. TTP leverages technology to both enhance the traveler's experience and create processing efficiencies while ensuring security.

Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering/exiting the U.S. This position starts at a salary of $125,158.00 (GS-13, Step 1) to $162,708.00 (GS-13, Step 10).

Salary above includes Special Rate for Customs and Border Protection Officer positions in the Washington-Baltimore-Arlington, DC-MD-VA-WV-PA locality pay area.

Typical Duties Include: Serving as an expert Program Manager and well-informed resource, supporting, guiding, informing, and advising CBP Officers in the Field and in management to ensure the effective performance of the full range of intelligence analysis, examination, and law enforcement activities relating to the arrival and departure of persons, conveyances, and merchandise entering the United States.

Performing comprehensive liaison duties, working in close partnership with Field Operations Executive management to strengthen effective communication and involvement across Field Offices, Ports of Entry, and Enrollment Centers.

Conducting thorough program evaluations to assess the effectiveness and efficiency of Trusted Traveler Programs and related CBP operations, working with CBP leadership and other stakeholders to create, formulate and write policy as well as implement new policies and procedures that enhance the security and efficiency of CBP operations.

If going from a LEO Covered Position to a Secondary CBPO Special Retirement Covered (SRC) Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS).

For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section If going from a Primary CBPO Special Retirement Covered (SRC) Position to a Secondary CBPO SRC Position and you have less than 3 years in a Primary CBPO SRC Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for CBP Officers, but will only be covered under the Federal Employees Retirement System (FERS) or covered under your applicable non-special retirement system depending upon previous service.

For further information on the Secondary CBPO SRC, please see the Qualifications section.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Administrative Secondary CBP Officer (CBPO) Special Retirement Coverage (SRC) Requirement: This position meets the definition of secondary administrative CBPO SRC under the laws and regulations defined in 5 U.S.C. 8331 (31), Civil Service Retirement System (CSRS) and General Provisions for CBPO defined in 5 U.S.C.

8401(36), Federal Employees Retirement System (FERS). The criterion is that knowledge, skill and ability in a position deemed to meet primary CBPO SRC is a mandatory prerequisite to satisfactorily perform the major duties and responsibilities of this job. The conditions for coverage of a secondary position are contained in 5 C.F.R. § 831.1604 for CSRS and 5 C.F.R. § 842.1003 for FERS. As defined in 5 C.F.R.

§ 831.1602 CSRS and 5 CFR 842.1002 FERS, to be eligible for this secondary administrative CBP) SRC position you must have permanently served in a primary CBPO SRC position, e.g. Customs Inspector, GS-1890; Immigration Inspector, GS-1816; Canine Enforcement Officer, GS-1801; or CBP Officer, GS-1895.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $125158 – $162708/yr.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-11-10.

How many openings are available?

There are 2 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.