Caterpillar Quality Liaison & PPAP Expert

Technique, Inc Jobs; Jackson (MI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Matching

Professional Development

Job summary

Technique is seeking a Customer Quality Specialist (Caterpillar) at our Jackson, Michigan facility. You will own portal communications, quality liaison duties, and PPAP execution in ETQ Reliance, interfacing with Caterpillar buyers and internal teams.

The role focuses on leading 8D, RCCA, supplier evaluations, and continual improvement, with close collaboration with Sales, Estimating, and Quality to win and retain CAT business.

Qualifications

• 5+ years hands-on quality lab experience (dimensional inspection, GD&T, CMM).
• Direct PPAP execution experience, preferably with Caterpillar or OEMs.
• Experience with ETQ Reliance or similar QMS.
• Fluency in GD&T and blueprint reading; Caterpillar standards familiarity.
• Experience in supplier or customer quality management.

Responsibilities

• Own Caterpillar portal communication and quality liaison responsibilities.
• Maintain Caterpillar quality documents and control plans.
• Manage supplier performance evaluations and corrective actions.
• Coordinate with Estimating and Sales on Caterpillar requirements.
• Lead PPAP workflow and ensure timely approvals.
• Drive RCCA investigations and 8D closures.

Skills

Quality lab experience

GD&T

PPAP execution

Team collaboration

Supplier quality

Education

ASQ CQE or CQA or Six Sigma certification

Bachelor’s degree in Engineering, Manufacturing, or Quality or equivalent

Tools

ETQ Reliance

CMM/metrology software

Pilgrim/MasterControl

Job description

Technique is seeking a Customer Quality Specialist (Caterpillar) at our Jackson, Michigan facility. You will own portal communications, quality liaison duties, and PPAP execution in ETQ Reliance, interfacing with Caterpillar buyers and internal teams.

The role focuses on leading 8D, RCCA, supplier evaluations, and continual improvement, with close collaboration with Sales, Estimating, and Quality to win and retain CAT business.