CATERING TO YOU SUPERVISOR (FULL TIME)

Compass Group, North America; Johnson City (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Opportunity for growth

Job summary

Morrison Healthcare, a Compass Healthcare company, is hiring a full-time Catering to You Supervisor at Ballad Health in Johnson City, TN. The role coordinates patient meal service and supervises catering staff, with a focus on quality, safety, and patient satisfaction.

The position offers a fixed pay rate of $17.00 per hour, requires prior food service supervisory experience, and includes the possibility of growth within the team. Applicants will undergo background and drug screening after offer.

Qualifications

• Previous food service supervisory experience required.
• Ability to pass background check and drug screen.
• Flexible schedule with rotating weekends/holidays.

Responsibilities

• Oversees systems and processes to ensure Catering to You objectives are met.
• Supervises catering associates.
• Ensures dietary substitutions and preferences are accommodated.
• Interacts with nursing to evaluate patient meal service daily.
• Resolves patient concerns or complaints and maintains HIPAA compliance.
• Follows HACCP guidelines and completes required documentation.
• Performs other duties as assigned.

Skills

Supervisory experience

Food service

Team leadership

Customer service

Job description

Morrison Healthcare

• We are hiring immediately for a full time CATERING TO YOU SUPERVISOR position.

• Location : Ballad Health - Franklin Woods Community Hospital - 300 Med Tech Park, Johnson City, TN 37604. Note: online applications accepted only.

• Schedule : Full time schedule. Days and hours may vary; rotating weekends and holidays. More details upon interview.

• Requirement : Previous food service and supervisory/lead experience required.

• Perks : opportunity for growth!

• Additional Info : This position is contingent upon the candidate clearing both a criminal background check and a drug screening after receipt of an offer (nicotine testing is not included/required).

• Note: Phone interviews will be conducted

• Point of contact: Malissa Peters [phone]

• Fixed Pay Rate: $17.00 per hour

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

Summary: Coordinates patient meal service and special requests/needs for the Catering to You Program. Ensures employees are adequately trained and units are properly staffed.

Essential Duties and Responsibilities:

• Oversees systems and processes to ensure that the strategic and operational objectives of the Catering to You service are accomplished.

• Supervises catering associates.

• Ensures alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.

• Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.

• Is responsive to patients' needs at all times. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate.

• Adheres to facility confidentiality and patient's rights policy as outlined in HIPAA policies and procedures.

• Complies with regulatory agency standards, including federal, state and JCAHO.

• Follows HACCP guidelines to ensure the quality and safety of food supply.

• Completes required documentation, reports and logs.

• Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Morrison Healthcare maintains a drug-free workplace.