Catering Supervisor

Delaware North at Kennedy Space Center Visitor Complex; Orlando (FL); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401 (k) with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition or professional certification"

Weekly pay

12 complimentary tickets and 4 parking

Attraction share program with 5 visits

Rewards and recognition program

Training and development with internal

Job summary

Delaware North Parks and Resorts at Kennedy Space Center in Merritt Island, Florida is seeking a full-time Catering Supervisor to lead Front of House catering teams, supervise staff, and ensure smooth operations of all event spaces under the department manager.

You will use Banquet Event Orders to confirm setup, maintain food presentations to company standards, ensure responsible alcohol service, and uphold health and safety guidelines while delivering top-notch guest service.

Qualifications

• Must be 21 years old and have a minimum of 6 months to 1 year of catering experience in a hotel, full-service restaurant, catering facility, or club environment required.
• Must have supervisory experience required.
• Excellent guest service skills.
• Detail-oriented with strong organizational skills and able to follow job procedures and manager instructions.
• Ability to work accurately, efficiently, and courteously in a high-pressure environment.
• Good leadership and training skills; ability to teach others as well as delegate tasks.
• Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences.
• Basic math and computer skills; ability to accurately account for cash and inventory.
• Ability to work varied schedules including nights and weekends as events demand.
• Must have ServSafe Certification or be able to obtain it within 30 days of employment.

Responsibilities

• Collaborate with the management team to train and supervise Front of House catering associates, and observe their job performance.
• Utilize Banquet Event Order (BEO) to confirm proper event setup.
• Ensure all food presentations and displays meet company standards.
• Ensure responsible alcohol service and report any violations.
• Follow health and safety guidelines at all times.
• Fulfill guests’ needs quickly and efficiently, handle complaints effectively.
• This position requires authorization to work at Kennedy Space Center and completion of all site access requirements.
• Assist the team with monthly inventory.
• Other duties as assigned.

Skills

Guest service

Leadership

Communication

Training

Team supervision

Cash handling

Organizational skills

Detail-oriented

Work under pressure

ServSafe

Job description

The opportunity

Delaware North Parks and Resorts is searching for a full-time Catering Supervisor to join our team at Kennedy Space Center in Merritt Island, Florida. As Catering Supervisor, you will work under the direction of the department manager to ensure effective operations of all event spaces, including training and supervision of catering team members.

Pay

$20.00 - $23.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

Embark on an extraordinary journey with a job at Kennedy Space Center, where every day allows you to share the excitement of space exploration with our guests.

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• 12 complimentary tickets and 4 parking passes per year to share with friends and family
• Attraction share program with 5 visits per year, with up to 3 guests at discounted rates to popular Florida attractions
• Rewards and recognition program with cool gifts and merchandise
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
• *Available for eligible team members; part-time team members must earn eligibility

What will you do?

• Collaborate with the management team to train and supervise Front of House catering associates, and observe their job performance.
• Utilize Banquet Event Order (BEO) to confirm proper event setup.
• Ensure all food presentations and displays meet company standards.
• Ensure responsible alcohol service and report any violations.
• Follow health and safety guidelines at all times.
• Fulfill guests’ needs quickly and efficiently, handle complaints effectively.
• This position requires authorization to work at Kennedy Space Center and completion of all site access requirements.
• Assist the team with monthly inventory.
• Other duties as assigned.

More about you

• Must be 21 years old and have a minimum of 6 months to 1 year of catering experience in a hotel, full-service restaurant, catering facility, or club environment required.
• Must have supervisory experience required.
• Excellent guest service skills.
• Detail-oriented with strong organizational skills and able to follow job procedures and manager instructions.
• Ability to work accurately, efficiently, and courteously in a high-pressure environment.
• Good leadership and training skills; ability to teach others as well as delegate tasks.
• Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences.
• Basic math and computer skills; ability to accurately account for cash and inventory.
• Ability to work varied schedules including nights and weekends as events demand.
• Must have ServSafe Certification or be able to obtain it within 30 days of employment.

Physical requirements

• Ability to lift to 50 pounds for set-up, service, and clean-up.
• Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand.
• Ability to work in variable outdoor temperatures required.

Shift details

Days
Evenings
Holidays
Overnight
Weekends

Source: Hospitality Online