Catering Specialist

Famous Dave's Franchisee; Westland (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation Time

401K

Medical Insurance

Dental and Vision

Discounts on food

Catering Tips

Bonuses based on sales

Job summary

Famous Dave’s in Westland is seeking a Catering Specialist to lead our Catering Team and oversee operations, events and sales growth. You will recruit, train and develop teammates, ensure accurate execution of orders, and drive local catering initiatives to boost revenue and brand presence.

The role requires strong communication, organization, and the ability to work in a fast-paced environment while maintaining quality service and customer satisfaction.

Qualifications

• Education: High School graduate or equivalent.
• Background check to drive catering vehicles.
• Sales experience preferred.

Responsibilities

• Catering Team: maintain a well-managed team, recruit, train and sustain staffing levels.
• Catering Operations: manage day-to-day catering operations and enforce policies.
• Catering sales: execute weekly sales activities and participate in community events.

Skills

Communication

Teamwork

Under pressure

Problem solving

Self-motivated

Organized

Detail oriented

Microsoft Office

Education

High School diploma or equivalent

Job description

Famous Dave’s in Westland is looking for a Catering Specialist.

The Catering Specialist is the leader of our Catering Team. They tasked with managing our Catering Team, Catering Operations and building Catering Sales! Our Catering Specialists are the best of the best and are extremely knowledgeable of our brand, products and culture. Our training program is tailored to each Catering Specialist to provide them with the tools and knowledge they need to succeed.

Catering Specialists should exhibit the following qualities:

• Self-motivated
• Confident
• Professional
• Organized
• Accountable
• Dedicated
• Goal Oriented
• Detail Oriented

Catering Specialist Responsibilities:

• Catering Team
  • Maintain a well-managed and efficient catering team. This includes recruiting new Catering Teammates, conducting training, and maintaining the strength of the current catering teammates.
• Catering Operations
  • Manage the day-to-day Catering operations. To guarantee success, the Catering Specialist must be attentive and consider specific details regarding each catering order. The Catering Specialist helps enforce Catering policies and procedures.
• Catering sales are essential to the growth of our company. Our direct sales initiatives have proven to be the best marketing tool for catering and other areas of business. The Catering Specialist is required to complete certain sales activities each week and reporting sales activity to our Catering Support Center. Catering Specialists are also tasked with executing community events such as local tastefests, fundraisers, and expos

Our Teammates enjoy excellent benefits like:

• Paid Vacation Time
• 401K
• Medical Insurance, including options for dental and vision
• Discounts on our award-winning food
• Catering Tips
• Bonuses (based on Catering Sales increase, full time eligibility required).

Requirements

• Education:
  • High School graduate or equivalent preferred
• Driving Record:
  • Must be willing to submit and pass a background check to be approved to drive our catering vehicles.
• Experience:
  • Previous Sales experience preferred.

Skills/Competencies/Certifications:

• Reading, writing and superior communication skills required
• English language and professional communications skills are required
• Ability to work in a team environment
• Ability to work calmly and effectively under pressure
• Must have problem solving abilities, be self-motivated, and organized
• Commitment to quality service, and food and beverage knowledge
• Handles multiple priorities; work under stress and exercise good judgment
• Proficient with technology, including basic computer skills and Microsoft Office competency.