Catering Sous Chef - ServiceNow

Compass Group USA; Santa Clara (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

As Catering Sous Chef for ServiceNow’s executive catering program, you will lead a scratch-cooking operation in a Monday–Friday environment, reporting to the Executive Catering Chef and guiding four hourly associates and temporary staff.

You will develop customized VIP menus, manage inventory, food cost controls, and ensure HACCP compliance while delivering exceptional service; a culinary education and 3+ years leadership are preferred; ServSafe preferred.

Qualifications

• Associate degree in Culinary Arts or equivalent combination of education and professional culinary experience.
• 3+ years of progressive culinary leadership experience in catering, corporate dining, hotels, restaurants, or other high-end foodservice environments.
• Experience supporting VIP, executive-level, or customized catering programs strongly preferred.
• Demonstrated experience with scratch cooking and menu development.
• Proven ability to lead teams, manage labor, and maintain high standards in a fast-paced environment.
• Strong knowledge of food safety, sanitation, quality assurance, inventory management, and food cost controls.
• Experience with ordering systems, inventory tracking, and production management.
• High-volume catering or complex foodservice operations experience preferred.
• Proficient with Microsoft Office Suite, Outlook, and other foodservice technology platforms.
• ServSafe Certification preferred.
• Excellent communication, organizational, and hospitality skills with a client-focused approach.

Responsibilities

• Partner with the Executive Catering Chef to plan, develop, and execute customized menus for VIP, executive, and special event catering programs.
• Lead the preparation and execution of scratch-made cuisine for a wide range of catered events, ensuring exceptional quality, creativity, and presentation.
• Oversee daily kitchen operations, including production planning, ordering, inventory management, and food cost controls.
• Supervise and develop a team of four hourly culinary associates and temporary staff as needed.
• Manage employee scheduling, training, coaching, performance management, and disciplinary processes.
• Ensure compliance with all food safety, sanitation, HACCP, and workplace safety standards.
• Maintain accurate inventory levels and purchasing practices while minimizing waste and controlling costs.
• Support the implementation of new culinary initiatives, seasonal menu offerings, and innovative catering concepts.
• Collaborate closely with operations and event teams to ensure seamless event execution and outstanding client satisfaction.
• Maintain flexibility in scheduling to support early morning, evening, or special event requirements as business needs dictate.

Skills

Culinary leadership

Menu development

Scratch cooking

Food safety HACCP

Labor management

Communication

Inventory management

Food cost controls

Event catering

Microsoft Office Suite

Outlook

ServSafe Certification

Education

Associate degree in Culinary Arts

Equivalency experience

Tools

Microsoft Office Suite

Outlook

Job description

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Position Title:Catering Sous Chef - ServiceNow

Salary: $80,000 - $85,000 / year

Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Short Description

As Catering Sous Chef, you will play a key leadership role in delivering exceptional culinary experiences for ServiceNow’s executive catering program. This position supports a Monday-Friday operation focused on scratch cooking, elevated hospitality, and highly customized VIP and executive-level events. Reporting directly to the Executive Catering Chef, the Catering Sous Chef will oversee daily culinary execution, menu development, team leadership, and operational excellence for a dynamic and fast-paced catering environment.

This is an exciting opportunity for a culinary professional who thrives in a high-touch hospitality setting, enjoys creating personalized dining experiences, and is passionate about leading teams while maintaining the highest standards of quality, presentation, and service.

Job Summary

Key Responsibilities:

• Partner with the Executive Catering Chef to plan, develop, and execute customized menus for VIP, executive, and special event catering programs.
• Lead the preparation and execution of scratch-made cuisine for a wide range of catered events, ensuring exceptional quality, creativity, and presentation.
• Oversee daily kitchen operations, including production planning, ordering, inventory management, and food cost controls.
• Supervise and develop a team of four hourly culinary associates and temporary staff as needed.
• Manage employee scheduling, training, coaching, performance management, and disciplinary processes.
• Ensure compliance with all food safety, sanitation, HACCP, and workplace safety standards.
• Maintain accurate inventory levels and purchasing practices while minimizing waste and controlling costs.
• Support the implementation of new culinary initiatives, seasonal menu offerings, and innovative catering concepts.
• Collaborate closely with operations and event teams to ensure seamless event execution and outstanding client satisfaction.
• Maintain flexibility in scheduling to support early morning, evening, or special event requirements as business needs dictate.

Preferred Qualifications:

• Associate degree in Culinary Arts or equivalent combination of education and professional culinary experience.
• 3+ years of progressive culinary leadership experience in catering, corporate dining, hotels, restaurants, or other high-end foodservice environments.
• Experience supporting VIP, executive-level, or customized catering programs strongly preferred.
• Demonstrated experience with scratch cooking and menu development.
• Proven ability to lead teams, manage labor, and maintain high standards in a fast-paced environment.
• Strong knowledge of food safety, sanitation, quality assurance, inventory management, and food cost controls.
• Experience with ordering systems, inventory tracking, and production management.
• High-volume catering or complex foodservice operations experience preferred.
• Proficient with Microsoft Office Suite, Outlook, and other foodservice technology platforms.
• ServSafe Certification preferred.
• Excellent communication, organizational, and hospitality skills with a client-focused approach.

What You'll Bring:

• Passion for culinary excellence and hospitality.
• Creativity in developing customized dining experiences.
• Strong leadership and coaching abilities.
• Attention to detail and commitment to quality.
• Ability to adapt quickly in a fast-paced event-driven environment.
• Flexibility to support special events and evolving business needs.

Bon Appetit is a member of Compass Group USA.

Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement PlanPaid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Applications are accepted on an ongoing basis
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.