Catering Services Worker Lead - Aventura Catering Phoenix Convention Center

Aramark; Phoenix (AZ); On-site; USD 17,000 - 28,000; Full time

Job summary

Aramark is seeking a Lead Server to supervise front-line catering service during events, ensuring quality standards before, during, and after each function. You will lead a team through setup, service, breakdown and cleanup, and you will follow instructions from a Supervisor/Manager to complete all assigned tasks.

The role requires 1–3 years of high-volume catering experience, strong communication, and adherence to food safety and safety guidelines.

Qualifications

• Must be 18 years of age or above.
• 1-3 years prior Server, Busser or Coffee Server experience in high-volume Catering.
• Experience using BEOs to set up, execute and properly account for services in high-volume catering.
• Demonstrated ability to clearly communicate with staff, managers and guests.

Responsibilities

• Lead a team and ensure timely setup, breakdown and cleanup of designated function area.
• Follow instructions and ensure timely completion of all assignments as provided by Supervisor/Manager.
• Maintain active presence during pre-event meetings conducted by Supervisor/Management to learn and understand function particulars, client needs or expectations.
• Assign and oversee completion of miscellaneous side work including polishing service ware, refilling condiments, cleaning décor items, cleaning and organizing equipment.
• Adhere to all building and company-specific safety practices and work in a safe manner.
• Ensure compliance with state, federal and company-specific food safety and sanitation guidelines.
• Communicate effectively with peers, supervisors, management before, during and after event.
• Miscellaneous tasks as assigned by Manager.

Skills

Customer service experience

Communication skills

Team leadership

High-volume catering

Job description

Job Description

The Lead Server ensures all standards of service are met before, during and after events, to include set-up, service, breakdown and clean-up of events. The Lead Server is responsible for ensuring that all work is completed according to instructions, as provided by a Supervisor/Manager.

Job Responsibilities

• On Going
  • Lead a team and ensure timely set-up, breakdown and clean-up of designated function area
  • Follow instructions and ensure timely completion of all assignments as provided by Supervisor/Manager
  • Maintain active presence during pre-event meetings conducted by Supervisor/Management to learn and understand function particulars, client needs or expectations
  • Assign and oversee completion of miscellaneous side work including but not limited to polishing service ware, refilling condiments, cleaning décor items, cleaning and organizing equipment
  • Adhere to all building and company specific safety practices and work in a safe manner
  • Ensure compliance with state, federal and company-specific food safety and sanitation guidelines
  • Communicate effectively with peers, supervisors, management before, during and after event
  • Miscellaneous tasks as assigned by Manager
• Pre-Event
  • Review all banquet event orders
  • Review all service assignments as provided by Supervisor/Manager and ensure all associates are working on assigned services
  • Ensure a sufficient supply of all silverware, glassware and china for service
• During Event
  • Maintain oversight of all service and back of house areas
  • Communicate any challenges to Supervisor/Manager
  • Provide courteous, continuous service to guests in event areas
• Post Event
  • Review any outstanding items with Supervisor/Manager
  • Oversee clean up and organization of event area and back of house areas

Qualifications

• Must be 18 years of age or above
• 1-3 years prior Server, Busser or Coffee Server experience in high-volume Catering
• Prior experience utilizing BEOs to set up, execute and properly account for services in high volume Catering

Demonstrated ability to clearly and concisely communicate with staff, managers and guests

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.