Catering Services Worker Lead

Aramark; Plano (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Aramark's Catering Service Worker Lead supervises catering operations at central and satellite locations, ensuring brand standards and initiatives are consistently achieved.

Responsibilities include staff coordination, event setup, safety, sanitation, and training, with a focus on cost awareness and client satisfaction. The role requires at least two years of hotel/banquet experience and involves some physical demands, such as lifting and standing.

Qualifications

• Minimum of two years operational experience in a hotel/banquet setting required.
• Prior experience with booking of events preferred.
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. Uniforms and/or usage of PPE may be required.

Responsibilities

• Develops and is accountable for a safety culture that creates a work environment where no one gets hurt.
• Directly supervises catering operations including coordination of staff and rental equipment, setup, preparation, service, and breakdown of catered foods, beverages, and events of varying size and complexity.
• Booking of events, selecting and costing menu items, and pricing as needed.
• Assists with hiring, discipline, and performance reviews.
• Coordinates activities with other internal departments, participates in management team meetings, interfaces with vendors and key service users within client organization.
• Facilitates external customer relations; represents Aramark and the client at meetings and events.
• Ensures sanitation, organization, and safety standards through checklists, hands-on supervision, and follow-up.
• Participates in catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees.
• Aids in implementation and adherence to all Aramark OpX Catering initiatives and guidelines.
• Job duties may change or be reassigned without formal notice.

Job description

The Catering Service Worker Lead is responsible for supervision and support in planning catering events of varying sizes and levels in both central and satellite locations. Ensures that all catering brand standards and initiatives are consistently achieved.

Job Responsibilities

Develops and is accountable for a safety culture that creates a work environment where no one gets hurt. Directly supervises catering operations including such duties as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity.

Booking of events, selecting and costing menu items, and pricing as needed.

Assists with hiring, discipline, and performance reviews.

Coordinates activities with other internal departments. Participates in management team meetings. Interfaces with vendors and key service users within client organization.

Facilitate external customer relations; represents Aramark and the client at any and all meetings and events.

Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up.

Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees.

Aid in implementation and adherence to all Aramark OpX Catering initiatives and guidelines.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Minimum of two years operational experience in a hotel/banquet setting required.

Prior experience with booking of events preferred.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.