Catering Sales Manager

Sonesta International Hotels Corporation; Los Angeles (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical–Dental–Vision

HSA with match

401(k) with match

Paid vacation & sick days

Hotel discounts

Educational assistance

Parental leave

Life insurance

Disability insurance

Employee perks

Hospital indemnity

Critical illness insurance

Accident insurance

Job summary

Sonesta International Hotels Corporation is recruiting for a Catering Sales Manager to drive catering and group event sales, overseeing planning and execution of meetings and social functions. The role focuses on prospecting, proposals, BEOs, client communication, and on-site oversight to deliver exceptional experiences and revenue growth.

The position emphasizes collaboration with Sales leadership and requires 2–4 years in catering sales or hotel events, with proficiency in Delphi/Opera and

Qualifications

• Bachelor’s degree in Hospitality, Business, or related field preferred.
• 2-4 years’ experience in catering sales, conference services, or hotel event management.
• Experience with Delphi, Opera, or comparable sales/event systems is strongly preferred.
• Proven ability to manage client relationships and deliver revenue growth through upselling and service.
• Exceptional attention to detail and organizational skills.
• Strong written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Ability to lift up to 25 lbs., stand/walk for long periods during event oversight.

Responsibilities

• Actively solicit new catering and group business through prospecting, lead follow-up, networking, and community engagement.
• Respond to inquiries, qualify leads, create proposals, and close sales with a focus on revenue growth and client satisfaction.
• Conduct property tours and client presentations to promote hotel services and secure bookings.
• Negotiate pricing, contracts, menus, and rental terms in accordance with hotel goals and standards.
• Maintain relationships with past and current clients to drive repeat and referral business.
• Collaborate with the Director of Sales & Marketing to implement sales strategies and hit monthly and annual sales goals.
• Represent the hotel at industry events, sales missions, and promotional functions as needed.

Skills

Catering sales experience

Event planning

Client relationship management

Communication skills

Attention to detail

Organizational skills

Flexible hours

Education

Bachelor’s degree in Hospitality, Business, or related field

Tools

Delphi

Opera

Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The Catering Sales Manager role is responsible for generating catering and group event business while managing the full planning and execution of meetings, events, and social functions. This dynamic position also includes critical administrative responsibilities that ensure seamless coordination between departments and top-tier client experiences. You’ll handle everything from prospecting and proposal development to Banquet Event Orders (BEOs), client communication, and on-site event oversight. This is the perfect role for a results-driven, organized hospitality professional with a passion for sales, event planning, and operational excellence.

What you’ll be doing

• Actively solicit new catering and group business through prospecting, lead follow-up, networking, and community engagement.
• Respond to inquiries, qualify leads, create proposals, and close sales with a focus on revenue growth and client satisfaction.
• Conduct property tours and client presentations to promote hotel services and secure bookings.
• Negotiate pricing, contracts, menus, and rental terms in accordance with hotel goals and standards.
• Maintain relationships with past and current clients to drive repeat and referral business.
• Collaborate with the Director of Sales & Marketing to implement sales strategies and hit monthly and annual sales goals.
• Represent the hotel at industry events, sales missions, and promotional functions as needed.

Qualifications & Requirements

• Bachelor’s degree in Hospitality, Business, or related field preferred.
• 2-4 years’ experience in catering sales, conference services, or hotel event management.
• Experience with Delphi, Opera, or comparable sales/event systems is strongly preferred.
• Proven ability to manage client relationships and deliver revenue growth through upselling and service.
• Exceptional attention to detail and organizational skills.
• Strong written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Ability to lift up to 25 lbs., stand/walk for long periods during event oversight.
• Food Handler’s Permit and Alcohol Awareness Certification (as required by local law).
• Valid driver’s license may be required.

What We Offer

• A collaborative, success-driven work environment
• Exposure to all areas of hotel sales, marketing, and operations
• Opportunities for advancement in Sales, Catering, and leadership roles
• Direct impact on hotel performance and client satisfaction
• A role where no two days are the same - ideal for creative, service-minded professionals
• Join us in creating memorable experiences that drive revenue and build lifelong guest relationships.

Anticipated Pay Range & Additional Job Information

• Pay range $70,000 to $75,000.
• Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.

How we reward you

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.