Catering Operations Leader for Premier Events

Restaurant Associates; Boston (MA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Discounts

Job summary

Restaurant Associates in Boston, MA is seeking a Catering Operations Manager to lead flawless execution of sophisticated on- and off-premise events for a premier corporate client. This high-visibility role delivers white-glove hospitality while upholding the highest standards of service, quality, and attention to detail, coordinating culinary, operations, vendors, and client stakeholders.

The ideal candidate combines organization, client focus, and strong communication to build trusted

Qualifications

• 3-5 years of experience in hospitality management (off-premise preferred).
• Hands-on experience supporting catering events in a high-volume setting.
• Demonstrated ability to lead in a client-focused, hospitality-driven environment with an entrepreneurial mindset and a proven track record of driving business growth, operational excellence, and long-term client partnerships.

Responsibilities

• Consults clients as to scope, expectations, setting, menu, collateral, and entertainment to have a successful and appropriate event within the client’s budget
• Plans menus in consultation with the clients and chefs
• Negotiates individual vendor contracts
• Coordinates and executes the event within the parameters established by the Catering Event Manager
• Recruits, interviews, selects, and trains permanent and casual staff
• Organizes, leads and motivates the catering team
• Plans staff and event schedules; maintains and develops accurate financial and administrative records
• Acts as liaison between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients to plan events
• Assesses contract requirements and ensures satisfaction with the services delivered
• Performs final review and assessment of catering events to determine if they meet performance and quality standards
• Resolves customer concerns and ensures timely customer payment

Skills

Hospitality management

Client relationship

Budgeting

P&L ownership

Vendor coordination

Event planning

Negotiation

Team leadership

Job description

Restaurant Associates in Boston, MA is seeking a Catering Operations Manager to lead flawless execution of sophisticated on- and off-premise events for a premier corporate client. This high-visibility role delivers white-glove hospitality while upholding the highest standards of service, quality, and attention to detail, coordinating culinary, operations, vendors, and client stakeholders.

The ideal candidate combines organization, client focus, and strong communication to build trusted