Catering Manager - Middlesex School

Compass Group USA; Concord (MA); On-site; USD 52,000 - 70,000; Full time

Job summary

Flik Independent School Dining is seeking a Catering Manager to lead all catering efforts across campus events, from planning through completion, ensuring flawless service, food quality, and client satisfaction.

You will manage event logistics, staff training, budgets, and communications with students, faculty, and administrators, while upholding Compass Group's brand standards in a fast-paced school environment.

Qualifications

• Minimum 3 years of experience in hospitality, food and beverage management, or catering.
• Experience in event planning and campus catering preferred.
• Strong leadership and staff training experience.

Responsibilities

• Plan, coordinate, and execute campus catering events with top service and presentation.
• Lead event logistics, staffing, and client communications.
• Collaborate with campus partners to deliver engaging food-focused events.
• Support marketing initiatives including social media content and promotions.
• Train staff and uphold hospitality standards.
• Gather guest feedback and improve dining experiences.
• Maintain relationships with students, faculty, parents, and administrators.
• Provide on-site problem-solving during events.
• Monitor timelines and budgets for campus events.

Skills

Leadership

Communication

Project management

Customer service

Event planning

Education

Associate’s degree or higher in Hospitality Management, Event Planning, Marketing, or related field

Tools

Catering software (Catertrax, Spoonfed)

Microsoft Office Suite

Job description

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Flik Independent School Dining has been leading the way in transforming private and independent school foodservice across 300 communities for over four decades. Our passionate team of associates is fully committed to delivering exceptional foodservice experiences every single time. Our meals are crafted from fresh, locally sourced ingredients, supporting sustainable agricultural practices that benefit our communities. But we don't stop at just foodservice – we take it to the next level by offering cutting-edge nutrition education programs that empower students to make smart, healthy choices daily. By combining nutritious meals with comprehensive education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, creating community through great food and programming, and doing what’s right, every time.

We are Nourishing a Brighter Future.

Job Summary

As Catering Manager, you will lead all catering efforts, ensuring seamless execution of events from planning through completion. You will lead event logistics, staffing, service standards, and client communications while maintaining a strong focus on food quality, presentation, and customer happiness. This role requires strong leadership, attention to detail, and the ability to thrive in a multifaceted, school-based environment. The Catering Manager plays a meaningful role in upholding our brand standards while crafting memorable dining experiences for students, faculty, and guests.

Key Responsibilities:

• Plan, coordinate, and implement catering events and campus programs, ensuring perfection in service and presentation.
• Collaborate with campus partners to craft and deliver engaging food-focused events that reflect the school culture.
• Support marketing initiatives including social media content, promotional campaigns, and visual merchandising.
• Lead and participate in staff training passionate about hospitality, service excellence, and guest engagement.
• Gather and analyze guest feedback to continuously improve the dining experience.
• Build and maintain positive relationships with students, faculty, parents, and school administrators to promote positive community engagement.
• Provide on-site support and problem-solving during events to ensure smooth execution.
• Use catering software platforms (e.g., Catertrax, Spoonfed) to handle event details and communications.
• Monitor project timelines, budgets, and results for campus events and community initiatives.

Preferred Qualifications:

• Minimum 3 years of experience in hospitality, food and beverage management, or catering operations.
• Associate’s degree or higher in Hospitality Management, Event Planning, Marketing, or related field preferred.
• Experience in event planning, conference services, and campus catering strongly preferred.
• Knowledge of food preparation and presentation standards; culinary background a plus.
• Confirmed leadership and experience managing or training service staff.
• Strong project management skills with the ability to prioritize optimally under tight timelines.
• Excellent verbal, written, and interpersonal communication skills; public speaking experience a plus.
• High comfort level in a fast-paced, customer-facing environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with catering software systems preferred.
• Creative individual who excels at solving problems and has a passion for hospitality trends, guest engagement, and community-building.

Flik Independent School Dining is a member of Compass Group USA

Associates at Flik Independent School Dining are offered many fantastic benefits.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Flik Independent School Dining maintains a drug-free workplace.

FISD

STEPHANIE FREER

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