Catering Manager - Assumption University

Aramark; Worcester (MA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Parental leave

Disability coverage

Paid time off

Job summary

Aramark is seeking a Catering Manager in Worcester to lead catering operations, ensure high-quality event execution, and strengthen client relationships. The role focuses on delivering revenue targets while maintaining safety and compliance across large teams.

The ideal candidate will have a catering qualification or 2–5 years in management, with a strong hotel/restaurant background in high-volume operations and excellent people management skills.

Qualifications

• Approved catering qualification at diploma/degree level or 2–5 years industry experience at management level.
• Bachelor’s degree or equivalent experience.
• Strong hotel or restaurant background with industrial catering exposure.
• Demonstrates excellent people management skills with large teams.
• Knowledge of Food Hygiene including HACCP.
• Ability to manage in a diverse, pressurized environment focused on client service.
• Commercially focused with budgeting and ability to hit targets.

Responsibilities

• Lead catering team to ensure quality in final presentation of food.
• Develop and maintain client relationships for mutually beneficial business.
• Deliver food and labor targets and manage catering revenue forecasts.
• Execute catering events with proper staffing and coordination.
• Ensure compliance with safety, wage and hour policies and food safety.

Skills

People management

Customer service

Food safety HACCP knowledge

Budget management

Commercial targets

Education

Bachelor's degree or equivalent experience

Catering qualification (diploma/degree)

Job description

Job Description

The Catering Manager is responsible for developing and executing catering solutions to meet customer needs. Facilitate the delivery of prepared food created from an event-specific work order or in a room service environment.

Compensation Data

COMPENSATION: The Salaried rate for this position is $70,000.00 to $80,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

Leadership:

• Ensure catering operations connect to the Executional Framework.
• Deliver consistent quality in planning and execution of events.
• Demonstrate established company solutions to ensure consistency, quality and efficiency within consumer driven offerings.
• Lead catering team to ensure quality in final presentation of food.
• Train and lead employees to ensure knowledge of food menus and promotional calendars.
• Model and reinforce Aramark's mentor process.
• Reward and recognize employees.
• Monitor team performance and provide regular feedback. Plan and execute team meetings and daily huddles.
• Complete and maintain all staff records including training records, schedules and performance data.

Client Relationship:

• Develop and maintain effective client and customer rapport for mutually effective business relationships.
• Demonstrate excellent customer service using Aramark's standard model.
• Implement communication strategy as provided by marketing team in order to build catering revenue.

Financial Performance:

• Responsible for delivering food and labor targets. Develop and execute strategies to achieve catering revenue forecasts.

Efficiency:

• Responsible for executing catering events of wide-ranging size and scope, including staffing and management.
• Ensure accurate reporting of all catering related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate.

Compliance:

• Ensure compliance with Aramark food, occupational and environmental safety policies in all culinary and kitchen operations.
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.

Qualifications

• An approved catering qualification at diploma/degree level and /or 2-5 years industry experience, 2 of which were at management or department head level with a strong background in a high-volume hospitality, conference and banqueting operation.
• Bachelor's degree or equivalent experience.
• Strong hotel or restaurant background would be very important for this role as well as a background in industrial catering.
• Demonstrates excellent people management skills with experience of managing large teams of staff.
• A passion for food and service and the ability to innovate in this area.
• A high degree of knowledge of Food Hygiene including HACCP.
• The ability to manage in a diverse and pressurized environment with a focus on client and customer services.
• Commercially focused, experience with budgets and a proven ability to achieve stretching commercial targets.
• Actively seeks change, a self-motivator and is ready to challenge in the interest of continuous improvement

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.