Catering Manager 4

Sodexo; Johnson City (TN); On-site; USD 67,000 - 87,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Job summary

Sodexo in Johnson City, TN, seeks a skilled Catering Operations Leader to plan and execute high-quality catering events, drive client satisfaction, and optimize resources. You will lead teams, set directions, and collaborate across departments to deliver tailored solutions that meet client goals.

You will manage menus, costing, and staffing to balance creativity and profitability while mentoring frontline staff for growth and excellence.

Qualifications

• Experience leading catering operations and events
• Ability to analyze data to drive operational decisions
• Strong leadership and people-management skills
• Proven ability to build lasting client relationships and deliver exceptional service

Responsibilities

• Plan and oversee catering events to ensure seamless execution and client satisfaction
• Coach and develop frontline staff to maximize performance
• Recruit, train and lead supervisors and frontline employees
• Collaborate with clients and operations leaders to align goals and deliver tailored solutions
• Develop menus and manage costing to balance creativity, quality, and profitability

Skills

Catering management

Leadership

Client relationship-building

Data analysis

Education

High School Diploma/GED or Associate's/Bachelor's or equivalent

Job description

About the job

You will lead the planning and execution of catering operations to deliver exceptional service and drive business success. Combining creativity with practical insights, you’ll ensure memorable client experiences while supporting growth and efficiency. Working collaboratively across teams, you will help develop and implement strategies that strengthen client relationships and promote ongoing success.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range

$66895 per year - $86570 per year

What’s in it for you

• Manage and oversee catering events to ensure seamless execution and exceptional client experience.

• Motivate, coach, mentor, and develop frontline staff to maximize performance and growth.

• Recruit, train, and lead a team of supervisors and frontline employees to achieve operational excellence.

• Collaborate closely with clients and operational leaders to align goals and deliver tailored solutions.

• Develop menus and manage costing to balance creativity, quality, and profitability.

What you’ll bring

• Extensive catering knowledge with the ability to analyze data and make informed decisions that drive operational success.

• Strong client service orientation, adept at building lasting relationships and delivering exceptional experiences.

• Proven leadership skills, including motivating teams, delegating effectively, and managing performance to achieve high standards.

• Expertise in coordinating and directing complex catering operations while resolving conflicts smoothly and efficiently.

• Ability to collaborate across functions and regions, ensuring alignment and consistency in service delivery and strategic goals.

Requirements

• Education Requirement: High School Diploma/GED or Associate's Degree or Bachelor's Degree or equivalent experience

• Management Experience: 0-3 years

• Related Experience: 0-3 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.