Catering Manager

Zerocater; Salem (OR); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

401k match up to 3% of up to 6% defer

Flexible PTO

10 paid holidays + flexible sick time

Volunteer time (8 hours)

Health, dental and vision coverage (em

Employer-paid life, short-term and LT

Wellness stipend ($100/mo)

Phone stipend ($35/mo)

Job summary

Zerocater is seeking a Catering Manager to oversee onsite service staff at multiple client sites. You will hire, coach, and schedule a team of 15+, train employees, and place product orders based on weekly inventories.

You will work with sales on new accounts, ensure high service standards, and continuously refine processes to improve efficiency and guest experience. The role emphasizes leadership, hospitality, and operational excellence across diverse sites, with a base salary in the mid- to

Qualifications

• 3+ years of experience within food service with 2+ years of management; managing large teams and/or multi site management
• Ability to adapt and adjust on the fly as situations change; willingness to work at different locations based on client needs
• Comfortable working with a number of different applications for different tasks; fluent in G-suite software
• Experience implementing program changes on large and small scale
• Working with clients to determine event themes, decor and budget requirements, and coordinate event details

Responsibilities

• Staff Management: Hire, coach, and motivate a team of 15+ people across multiple locations; handle scheduling and training
• Operational Excellence: Improve and implement new processes and operating procedures with all team members and locations
• Customer Service: Prioritize guest experience and enable your team to deliver a positive experience across meals
• Work collaboratively: Partner with sales to win new accounts and expand current client engagements
• Quality Control and Compliance: Oversee food service to maintain safety and hygiene standards and health regulations

Skills

Hospitality & Management

Problem-solving

Technical skills

Process-improvement

Event Planning and Coordination

Tools

G-suite

Job description

At Zerocater, we believe food is one of the most effective ways to increase employee productivity. We build custom corporate catering and cafeteria solutions employees’ love. Our products are powered by revolutionary technology that learns employees’ unique tastes and preferences to customize meals for every company we feed. We’re replacing the slow, manual world of corporate catering with intelligent automation. We are building a once-in-a-generation company powered by CaterAi, our revolutionary AI technology that allows businesses to plan complete food experiences in minutes, not weeks. Our mission is to combine deep industry expertise with advanced technology to create solutions employees love, save companies millions, and fundamentally disrupt the $186 billion catering market.

We’re seeking a positive, driven team-builder to join our Catering team and oversee our onsite service staff at multiple client sites. Our catering managers combine event planning, hospitality, and management skills to deliver consistently excellent meal experiences. You will publish weekly schedules, visit site locations, train employees and place product orders based on weekly inventories. The ideal candidate enjoys implementing and improving processes to make your job and your team’s job easier. You are a motivator who drives a culture of positivity and ‘can-do’ attitudes while creating an inclusive culture within Zerocater. You thrive in the opportunity to grow and adapt, and enjoy making a positive impact on your team and assisting in their professional development.

What you will do:

• Staff Management: Hire, coach, and motivate a team of 15+ people across multiple locations. Handle scheduling, training, and ensuring high service standards.
• Operational Excellence: Improve and take on new processes and operating procedures and implement them with all team members and locations.
• Customer Service: Prioritize guest experience and enable your team to do the same. Ensuring your team is able to provide a positive experience and being available to step in and address client questions or issues that arise during a meal service.
• Work collaboratively: Work closely with sales to win new accounts and grow our existing customers. Assist in the RFP process and execute winning pilots to take customers from our competitors.
• Quality Control and Compliance: Oversee food service to maintain safety and hygiene standards and ensure compliance with health regulations.

Qualifications for success:

• Hospitality & Management: 3+ years of experience within food service with 2+ years of experience in management; managing large teams and/or multi site management
• Problem-solving: Ability to adapt and adjust on the fly as situations change; willingness to work at different locations based on client needs
• Technical skills: Comfortable working with a number of different applications for different tasks; fluent in G-suite software
• Process-improvement: Experience implementing program changes on large and small scale
• Event Planning and Coordination: Working with clients to determine event themes, decor and budget requirements, and coordinate event details.

Preferred Qualification(s):

• Experience in corporate dining or recurring corporate meal programs

Required License/certifications:

• Valid driver’s license
• Current ServeSafe or willing to obtain one upon hire

Physical Requirements:

• Ability to lift 40lbs
• Ability to be on your feet for 6-7 hours a day

Compensation: Base salary range $65k-$70k

What we offer:

Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks.

• 401k match with immediate vesting (we match up to 3% of up to 6% that you defer)
• Flexible PTO, 10 paid holidays, flexible sick time, plus 8 hours of volunteer time
• Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross)
• Employer-paid life, short-term and long-term disability insurance
• $100 monthly wellness stipend
• $35 monthly phone stipend

"The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community, from the mere animal biology to an act of culture."

- Michael Pollan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on

the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need assistance or an accommodation due to a disability, please contact us at [e-mail].