Catering Lead: Flexible Hours + Team Tips

Hirepros.pro; Detroit (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay & tips

Free on-shift meals & unlimited drinks

Flexible scheduling

Paid vacation and holidays for full‑t​

Medical, dental, vision, life, pet ins

401(k) with match

Career advancement & leadership

Tuition discounts

Perks & rewards

Team member assistance program

Job summary

Panera in Detroit is seeking a Catering Lead to manage catering orders and deliver exceptional guest service for events. You will respond to inquiries, plan customized Panera dishes, and ensure on-time, accurate delivery with strict health and safety compliance.

You will help grow Panera Catering through proactive outreach to local businesses, schools, and events, while supporting managers and teammates in a fast-paced environment that values warmth and teamwork.

Qualifications

• Complete basic food safety understanding and practice training. (Food Handler’s Card, as required by law)
• Enjoy people and have effective communication skills
• A self-starter who can meet goals with limited supervision
• Excellent organizational and time-management skills
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record
• This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities
• Ability to lift, carry, push, or pull objects 25-50 pounds
• Capability to stand and walk for up to 3 hours
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others

Responsibilities

• Manage and produce catering orders for our guests
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied
• Assist with delivering orders to guests’ events
• Strictly adhere to health and food safety standards
• Maintain Panera’s exceptional standards for craveable food quality
• Build excitement and interest in Panera’s products and services
• Marketing Panera Catering to local area businesses, schools and events
• Assist and support your Managers and Team Members as needed
• Help build our Culture of warmth, belonging, growth, and trust

Job description

Panera in Detroit is seeking a Catering Lead to manage catering orders and deliver exceptional guest service for events. You will respond to inquiries, plan customized Panera dishes, and ensure on-time, accurate delivery with strict health and safety compliance.

You will help grow Panera Catering through proactive outreach to local businesses, schools, and events, while supporting managers and teammates in a fast-paced environment that values warmth and teamwork.