Catering Lead & Delivery Coordinator

Qdoba; Horsham (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

QDOBA is seeking a Catering Specialist to own catering operations within the restaurant. You will coordinate order prep, setup, and delivery, recruit and train delivery drivers, and partner with regional managers to grow catering sales at the restaurant level.

You will manage client communications, scheduling, and daily shift responsibilities, ensuring a customer-first approach and adherence to the six elements of success.

Qualifications

• Must have completed Team Lead training.
• Must have a vehicle and valid driver’s license.
• Must be 18 years or older and able to drive.
• Delivery Driver Agreement signed with proof of insurance.
• Full time/day and nighttime availability.
• Prior experience in a management or customer-facing role.
• Adheres to uniform standards.

Responsibilities

• Partner with RM to recruit and hire delivery drivers.
• Coordinate orientation and training for new drivers.
• Conduct minimum 1 ride-along per driver weekly.
• Submit pre/post call tracker to DM weekly.
• Conduct marketing efforts through chip chats or blitzes.

Skills

Team Lead training

Customer facing

Leadership

Uniform standards

Computer skills

Delivery coordination

Tools

Driver’s license

Vehicle ownership

Insurance proof

Job description

QDOBA is seeking a Catering Specialist to own catering operations within the restaurant. You will coordinate order prep, setup, and delivery, recruit and train delivery drivers, and partner with regional managers to grow catering sales at the restaurant level.

You will manage client communications, scheduling, and daily shift responsibilities, ensuring a customer-first approach and adherence to the six elements of success.