Catering Lead

Panera Bread; Royal Oak (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay & eligible for team tips

Free on-shift meals & unlimited fountain beverages

Paid vacation, sick time, and holidays

Medical, dental, and vision insurance

401(k) with match available

Team member assistance program

Job summary

A well-known catering service in Royal Oak is seeking a Catering Lead. You will manage catering orders, ensure exceptional service, and assist in delivering food for events. The ideal candidate should be self-motivated, possess strong communication skills, and have their own vehicle. This role requires flexibility, effective organizational abilities, and adherence to food safety standards. Join a team where you can grow and make a difference in catering operations.

Qualifications

• Minimum age: 18 years.
• Basic food safety understanding and practice training needed.
• Must have a vehicle for deliveries and an acceptable driving record.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with friendly service and communication.
• Assist with delivering orders to events.
• Adhere to health and food safety standards.

Skills

Effective communication skills

Organizational skills

Time-management skills

Ability to work autonomously

Customer service orientation

Job description

What’s In It for You?

• Competitive pay & eligible for team tips
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays for full-time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately.

As a Catering Lead at Panera, Your Role Includes:

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training. (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• This role requires an individual that can safely operate a passenger motor vehicle and has an acceptable driving record.
• This role requires flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.
  • Ability to lift, carry, push, or pull objects 25-50 pounds.
  • Capability to stand and walk for up to 3 hours.
  • Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans