Catering Lead

panerabread; New Bern (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Team tips

Free meals

Flexible scheduling

Paid time off

Health benefits

Tuition discounts

Career growth

Team assistance program

Job summary

Panera is hiring a Catering Lead in New Bern, NC. You will manage catering orders, ensure guest satisfaction with friendly service, and coordinate delivery for events.

Role requires strong organization, 18+ age, and ability to lift 25–50 pounds. Own vehicle and driving record are needed; flexible hours include nights/weekends.

Qualifications

• Must be 18 years or older.
• Food safety understanding and training (Food Handler's Card) as required by law.
• Excellent communication and people skills.
• Self-starter with minimal supervision.
• Strong organizational and time-management skills.
• Must have own vehicle for delivering orders and valid driving record.
• Ability to lift 25–50 pounds; stand/walk up to 3 hours.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service and proactive follow-ups to ensure guest satisfaction.
• Assist with delivering orders to events.
• Adhere to health and food safety standards.
• Maintain Panera's food quality standards.
• Promote Panera Catering to local businesses, schools and events.
• Support Managers and Team Members as needed.
• Foster a culture of warmth, belonging, growth and trust.

Skills

Customer service

Communication

Team leadership

Time management

Self-motivation

Driving

Education

Food Handler's Card

Job description

Catering Lead

At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way-you're in the right spot. We're here to help you succeed every day, in every way.

Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What's In It for You?

• Competitive pay & eligible for team tips
• Free on-shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full-time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately.

As a Catering Lead at Panera, Your Role Includes:

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's exceptional standards for craveable food quality.
• Build excitement and interest in Panera's products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training. (Food Handler's Card, as required by law).
• Enjoy people and have effective communication skills.
• A self-starter who can meet goals with limited supervision.
• Excellent organizational and time-management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• This role requires an individual that can safely operate a passenger motor vehicle and has an acceptable driving record.
• This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities. Ability to lift, carry, push, or pull objects 25-50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.

Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans

The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

601792 New Bern, NC - Dr Martin Luther King Jr Blvd