Catering Lead

panerabread; Midlothian (VA); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Free on-shift meals

Flexible scheduling

Paid vacation

Health insurance

401(k) with match

Tuition discounts

Team tips eligible

Job summary

Panera is hiring a Catering Lead in Midlothian, VA to manage catering orders and create memorable guest experiences. You will coordinate deliveries, ensure timely service, and uphold food-safety standards while promoting Panera Catering to local businesses and events.

The role requires strong communication, organization, and a customer-first mindset in a fast-paced environment with flexible hours including nights and weekends.

Qualifications

• Must be 18 years or older.
• Food handler's card or certification as required by law.
• Strong customer-service and communication skills.
• Self-starter with the ability to work with limited supervision.
• Excellent organizational and time-management abilities.
• Reliable vehicle for delivering orders and a valid driving record.
• Willingness to work nights, weekends, and in a fast-paced environment.
• Able to lift 25–50 pounds and stand/walk for extended periods.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service with proactive follow-ups.
• Assist with delivering orders to events and setup as needed.
• Adhere to health and food-safety standards.
• Maintain Panera's standards for food quality and presentation.
• Promote Panera Catering to local businesses, schools, and events.
• Support managers and team members as needed and help build a positive culture.

Skills

Customer service

Communication

Organization

Self-motivation

Time management

Job description

Catering Lead

At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way-you're in the right spot. We're here to help you succeed every day, in every way.

Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What's In It for You?

• Competitive pay & eligible for team tips
• Free on-shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full-time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately.

As a Catering Lead at Panera, Your Role Includes:

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's exceptional standards for craveable food quality.
• Build excitement and interest in Panera's products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training. (Food Handler's Card, as required by law).
• Enjoy people and have effective communication skills.
• A self-starter who can meet goals with limited supervision.
• Excellent organizational and time-management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• This role requires an individual that can safely operate a passenger motor vehicle and has an acceptable driving record.
• This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities. Ability to lift, carry, push, or pull objects 25-50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.

Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans

Competitive pay: $12.77 - $17.25

The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

600783 Midlothian, VA - Midlothian Turnpike