Catering Lead

Panera Bread

Livonia (MI)

On-site

USD 35,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Competitive pay & eligible for team tips

Free on-shift meals & unlimited fountain beverages

Paid vacation, sick time, and holidays

Medical, dental, vision, and life insurance

401(k) with match available

Team member assistance program

Job summary

A leading restaurant chain is seeking a Catering Lead in Livonia, MI. This full-time position involves managing catering orders, delivering exceptional customer service, and supporting team members to ensure successful events. Candidates should possess strong communication and organizational skills, have a valid driving license, and be able to work flexible hours, including nights and weekends. Enjoy competitive pay, benefits, and a supportive work culture.

Qualifications

Minimum age: 18 years of age.
Food Handler’s Card as required by law.
Must have your own vehicle and an acceptable driving record.

Responsibilities

Manage and produce catering orders for guests.
Create memorable experiences with warm, friendly service.
Assist with delivering orders to guests’ events.

Skills

Effective communication skills

Organizational and time-management skills

Self-starter

Job description

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About This Position

At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot. We're here to help you succeed every day, in every way.

Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What’s In It for You?

Competitive pay & eligible for team tips
Free on-shift meals & unlimited fountain beverages
Paid vacation, sick time, and holidays for full-time team members
Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
Perks & rewards for team members
Team member assistance program
And much, much more!

As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately.

As a Catering Lead at Panera, Your Role Includes:

Manage and produce catering orders for our guests.
Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
Assist with delivering orders to guests’ events.
Strictly adhere to health and food safety standards.
Maintain Panera’s exceptional standards for craveable food quality.
Build excitement and interest in Panera’s products and services.
Marketing Panera Catering to local area businesses, schools and events.
Assist and support your Managers and Team Members as needed.
Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

Minimum age: 18 years of age.
Complete basic food safety understanding and practice training. (Food Handler’s Card, as required by law).
Enjoy people and have effective communication skills.
A self-starter who can meet goals with limited supervision.
Excellent organizational and time-management skills.
Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
This role requires an individual that can safely operate a passenger motor vehicle and has an acceptable driving record.
This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities.
- Ability to lift, carry, push, or pull objects 25-50 pounds.
- Capability to stand and walk for up to 3 hours.
- Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!