Catering Lead

Panera LLC; Delawanna (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Free on-shift meals

Flexible scheduling

Paid time off for full-time

Job summary

Panera LLC is seeking a Catering Lead in Delawanna, NJ to manage catering orders and deliver memorable guest experiences with warm, proactive service. You will coordinate orders, ensure on-time delivery to events, and uphold Panera’s high standards for food quality and safety.

The role emphasizes strong communication, driving catering initiatives to local businesses, schools, and events, and supporting management to grow the catering business while embodying Panera’s values.

Qualifications

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• This role requires flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push or pull objects 25‑50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools and events.
• Assist and support your managers and team members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Job description

Catering Lead

At Panera, your role is to assist guests in planning and selecting delicious, familiar Panera dishes for their events, respond to inquiries and requirements, and guarantee hassle‑free hosting with delicious food delivered promptly and accurately.

What’s In It for You?

• Competitive pay & eligible for team tips
• Free on‑shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full‑time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program

Your Role Includes

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools and events.
• Assist and support your managers and team members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications and Requirements

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• This role requires flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push or pull objects 25‑50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans

Competitive pay: $17.00 - $20.25 (actual pay determined by multiple factors)