Catering Events Manager

Tufts University; Medford Hillside (MA); On-site; USD 55,600 - 83,400; Full time

Job summary

Tufts University is seeking a Catering Events Manager to oversee all catering services, manage events on campus, and lead staff to deliver exceptional hospitality. This role emphasizes coordination, scheduling, and adherence to collective bargaining agreements while driving revenue-minded service.

The ideal candidate brings a background in high-volume off-site events, fine dining concepts, and alcohol service, with the ability to manage multiple events simultaneously and maintain outstanding

Qualifications

• Knowledge of foodservice management and catering for high-volume events.
• Experience planning and executing university/hotel/campus catering events.
• Experience scheduling and supervising full-service catering staff.
• Familiarity with VIP events, themed receptions, and interactive food stations.

Responsibilities

• Manage catered events on campus and deliver exceptional customer service.
• Train staff to industry standards and ensure adherence to union contracts.
• Create and post weekly catering staff schedules.
• Plan units to be revenue-minded through scheduling and planning.
• Lead staff development and maintain high hospitality standards.

Skills

Staff management

Event planning

Catering operations

Customer service

VIP events

Food safety

Education

High school equivalence or Associate degree in Hospitality/Management/Business

Job description

Overview

Tufts Dining is a self-operated food service provider managing a comprehensive collegiate food service program on the Tufts University Medford/Somerville and Boston/Fenway (SMFA) campuses, delivering high quality, contemporary, and innovative food, and hospitality services to meet the various needs of students, faculty, staff, administrators and visitors in a fiscally responsible manner. Our team operates a progressive resident dining program as well as innovative retail services, and a distinctive university catering program serving a campus community comprised of 6500 undergraduates, 2100 graduate students, and 2300 staff, faculty and administrators.

Please review the Application Instructions under "What We're Looking For" for specific guidance on submitting your cover letter.

What You'll Do

The Tufts Catering Event Manager position exists to execute all catering services performed by Tufts Catering. Duties include but are not limited to managing catered events in person, staff management and delivering exceptional customer catering service. This integral management for Tufts Catering will train staff to industry standards, fully understand the hospitality industry at the highest level and will strive to make our unit the preferred Catering Partner to the University Community.

• Foodservice management and catering skills to include knowledge of all standard and VIP catering services and techniques
• Continue to solidify Tufts Catering goal to be the preferred catering partner on campus.
• Support and pursue all of Tufts Dining Department wide goals
• Ability to plan and organize assigned staff both verbally and in writing with clear directions
• Manage Staff in adherence of Collective Bargaining Contract
• Train staff to achieve exceptional Catering service techniques
• Preparing and posting weekly Catering Staff schedules as business dictates
• Execute Units plan to be more revenue minded by thorough planning and scheduling
• Guarantee stellar customer service to ensure repeat business

What We\'re Looking For

Basic Requirements:

• Knowledge and experience typically acquired through the completion of a High School Equivalent, Associate\'s Degree, or above, preferably in Hospitality, Management, or Business
• Experience in planning and executing events for a high-volume off-site caterer for a university, hotel, or banquet facility with multiple venues
• 2+ years of scheduling and supervising full-service catering staff
• Fine dining and modern catering concept experience such as interactive food stations, themed receptions, and VIP events
• Experience with responsible alcohol service and knowledge of bar, wine, and cocktail service
• Has experience managing multiple events at one time
• Culinary experience in high-end catering service or restaurants

Application Instructions:

• Please submit a brief cover letter describing your experience and interest in the Catering Events Manager role. Candidates are encouraged to highlight relevant experience in catering operations, including planning, coordinating, and executing high-volume events, VIP functions, receptions, and other hospitality services. We also welcome examples of team leadership, staff development, and experience working in a unionized environment. Additionally, feel free to share what draws you to Tufts Dining and how your professional goals align with this opportunity.

We encourage concise, focused responses rather than general statements of interest.

Pay Range

Minimum $55,600.00, Midpoint $69,500.00, Maximum $83,400.00

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.