Catering & Event Manager

Restaurant Associates; Los Angeles (CA); On-site; USD 90,000 - 100,000; Full time

Job summary

Restaurant Associates in Los Angeles, CA is seeking a Catering & Events Manager to oversee the guest experience and service for all events.

You will lead, train and develop the catering team, design menus, ensure safety and budget compliance, and partner with culinary, marketing, procurement, risk management and operations to deliver exceptional events and hospitality. Strong communication and organization are essential.

Qualifications

• Bachelor's degree preferred or equivalent professional experience.
• 3–5 years in a similar role or catering/events.
• Excellent written and verbal communication skills.
• Proactive, calm under pressure and able to adapt to change.
• Passion for great food and hospitality.
• Strong time management and deadline focus.
• Commitment to food and workplace safety.
• Proficient with Word, Excel and PowerPoint.
• Ability to work independently and in a team.
• Union experience is a plus.

Responsibilities

• Designs, manages and owns the overall experience, not just the offerings.
• Sets an expectation of hospitality that is friendly and engaging.
• Has a passion for quality food preparation and taste.
• Ensure that all daily catering orders are processed and fulfilled.
• Develops specialty menus and events per client needs and budget.
• Trains, develops and schedules catering associates and coaches performance.
• Conducts employee reviews, coaching and disciplinary actions.
• Ensures compliance with sector and Compass employee guidelines.
• Promotes a culture of food and workplace safety.
• Communicates with our Partner honestly, accurately and timely.
• Meets all timelines for quarterly and year-end reports.

Skills

Communication skills

Calm under pressure

Time management

Food & hospitality passion

Independence & teamwork

Adaptability

Safety culture

Education

Bachelor's degree preferred

Tools

MS Word

MS Excel

PowerPoint

Job description

Restaurant Associates

We have an opening for a Catering & Events Manager.

• Location: Los Angeles / Playa Vista, CA
• Schedule: Monday - Friday
• Pay Range: $90,000 - $100,000 / year

Role Summary

The Catering & Event Manager is responsible for the service and experience of the event. Motivates, trains, develops and directs team members to deliver exceptional service and accomplish daily goals and catering events. This position oversees the execution of event and operational tasks, including culinary and hospitality excellence, employee and food safety. Adheres to event budget guidelines.

The Catering & Event Manager will focus on hospitality and the event experience for the Food program in order to support operational excellence. This position reports into the General Manager and will leverage their strong communication, hospitality and event planning skills to partner with key stakeholders (our partner, culinary, marketing, event concept development, procurement, risk management, operations and people approach) to promote Food Program expectations and enhance user (guest) experience.

The great things you will be expected to do:

• Designs, manages and owns the overall experience, not just the offerings
• Sets an expectation of hospitality that is friendly and engaging
• Has a Passion for quality food preparation and taste
• Ensure that all daily catering orders are processed, and fulfilled to our partner and sector expectations
• Develops specialty menus and events per clients needs, budget and unit guidelines
• Trains, develops and schedules catering associates and is actively involved in the development of existing associates in service techniques, menu presentation, merchandising, policies and procedures
• Conducts all employee reviews, coaching sessions, and disciplinary actions in a professional and timely manner
• Ensures all sector and Compass employee guidelines are implemented and adhered to
• Promotes a culture of Food and Workplace Safety
• Treats everyone with professionalism, care and respect.
• Responds to all feedback in a timely manner
• Communicates with our Partner honestly, accurately and in a timely manner.
• Meets all timelines for quarter and year-end reports given by our Partner and Sector Employer

Minimum Qualifications

• Bachelor's degree is preferred, or equivalent professional experience
• Has a minimum of 3-5 years similar work experience
• Excellent communication skills both written and verbal
• Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business
• Strong passion for great food and hospitality
• Manages time effectively and prioritizes tasks to meet deadlines
• Creates a culture of food and workplace safety
• Working knowledge of Microsoft Word, Excel and PowerPoint
• Ability to work independently as well as in a team
• Experience in a Union environment a plus
• Ability to work in a fast paced, changing environment

Associates At Restaurant Associates Are Offered Many Fantastic Benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Abides by all Company policies and procedures including but not limited to:

• The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
• The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
• The use of slip-resistant shoes and proper lifting techniques.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.