Catering-Driver

Ruby Tuesday; Greenville (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Ruby Tuesday in Greenville, NC, is seeking a Catering Delivery representative responsible for serving and delivering food to guests. The role emphasizes exceptional customer service, ensuring a memorable experience for clients while managing catering orders effectively.

Ideal candidates must possess a High School Diploma, have strong communication skills, and be capable of lifting heavy items. A valid driver's license and reliable transport for deliveries are essential. This is a physically active position with flexible hours.

Qualifications

• High School Diploma or equivalency preferred.
• Ability to stand frequently and lift up to 50 pounds.
• Valid driver's license and reliable transportation required.

Responsibilities

• Deliver and set up catering orders by specified timeframe.
• Guide guests through catering menus and take orders.
• Ensure accurate packaging of orders following Ruby Tuesday recipes.

Skills

Customer service skills

Ability to lift 50 pounds

POS system operation

Effective communication

Education

High School Diploma or equivalent

Tools

Coffee maker

MICROS POS system

Job description

Job Details

Job Location: 4296-Carolina East Mall - GREENVILLE, NC 27834

JOB SUMMARY

The Catering Delivery position is responsible for suggesting, serving, and when needed, delivering and setting up food and beverages to guests utilizing the TueGo or Catering Delivery Service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide each guest with a friendly welcome and farewell to ensure a positive, memorable experience and repeat business.
• Answer the phone and assist with answering guests’ questions in a friendly, courteous manner.
• Guide guests through food, beverage, catering, and promotional menus.
• Collect appropriate information needed to process the TueGo/Catering order including name, location of delivery, phone number, etc.
• Write down and repeat back guests’ orders. Accurately input orders at the MICROS.
• Package orders according to Ruby Tuesday recipes ensuring that all needed and requested items are included.
• Ensure the highest quality preparation and presentation of food and beverage items.
• Present an accurate guest check, accept payment, and quickly complete the transaction.
• Complete specific side work and station maintenance. Maintain the organization of TueGo, Catering, and Delivery materials.
• Direct guests with large catering orders to the Ruby Tuesday Catering Team.
• Deliver and set‑up catering orders by the specified timeframe.
• Other responsibilities as assigned.

QUALIFICATIONS

• High School Diploma or High School equivalency preferred.
• Flexible and long hours required at times.
• Ability to stand frequently, exerting up to 50 pounds as needed.
• Able to operate: coffee maker, POS system, microwave, computer, copier, telephones, knives, ovens, bread slicer, and cell phone.
• Ability to reach overhead, carry catering cooler bags, handle hot and cold beverages, bend below the waist, crouch and communicate intentions to co‑workers.
• Have and maintain a valid driver’s license, reliable transportation, and auto liability insurance for the purpose of delivering catering orders.

PHYSICAL REQUIREMENTS

This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.