Catering Coordinator

The Mission Inn Hotel & Spa; Riverside (CA); Presencial; USD 29.000 - 33.000; Jornada completa

Descripción de la vacante

The Mission Inn Hotel & Spa in Riverside, CA, is seeking a Catering Coordinator to join our team. You will engage guests, support events, and help manage daily office operations to ensure smooth service.

The role emphasizes teamwork, professional communication, and meticulous organization as you handle guest requests, prepare documents, and coordinate with departments to deliver memorable experiences.

Formación

• Passion and enthusiasm for helping others.
• Interest in Catering/Events career growth.
• Collaborative in a team environment.
• Good listening and communication.
• Ability to handle confidential information.
• Strong attention to detail and multi-tasking.

Responsabilidades

• Provide timely customer service to hotel/resort team.
• Assist with day-to-day operations of the main office functions.
• Assist with administrative duties, such as reports, filing, answering phones, processing invoices.
• Create and distribute communication documents.
• Update postings and communication venues throughout the Resort.
• Process reports, invoices, bills and associated mail.
• Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
• Open, read, and prepare answers to routine letters.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Take and distribute meeting minutes to appropriate individuals
• Create and maintain filing and organization systems for records, reports, documents.
• Prepare letters, memos, and other documents
• Enter and retrieve information in computer databases to update records, reservations, and answer inquiries
• Document and communicate all guest requests/complaints to appropriate personnel.

Conocimientos

Customer service mindset

Team collaboration

Strong communication

Attention to detail

Discretion with confidential info

MS Office proficiency

Relationship building

Herramientas

MS Office

Descripción del empleo

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.

At The Mission Inn Hotel & Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you’ll be part of a community‑driven environment where collaboration and connection are at the core of everything we do. Our work is purpose‑driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest.

We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. Whether you are beginning your career or looking to grow within the industry, you’ll find a supportive culture where your contributions are impactful and recognized.

Joining our team means becoming part of a people‑first culture where your development and success are a priority.

#PGH-MI

What You Will Have An Opportunity To Do

We are looking for a highly engaging, customer focused individual to join our team as Catering Coordinator. The successful candidate for this role is engaging, full of energy, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.

Your Role

• Provide timely customer service to hotel/resort team
• Asist with day to day operations of the main office functions and duties
• Assist with the administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested
• Create and distribute communication documents
• Update postings and communication venues throughout the Resort
• Process, in a timely manner, reports, invoices, bills and associated mail.
• Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
• Open, read, and prepare answers to routine letters.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Take and distribute meeting minutes to appropriate individuals
• Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
• Prepare letters, memos, and other documents
• Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests.
• Document and communicate all guest requests/complaints to appropriate personnel.

What are we looking for?

• Someone with a passion and enthusiasm for helping others
• Someone looking to grow a career in Catering/Events
• Someone who is collaborative in a team environment
• Someone who listens and communication well
• Someone with the demonstrated ability to work with confidential and sensitive information required
• Someone with a strong attention to detail, while multi-tasking and delivering work on time required
• Someone with the ability to build trusting working relationships highly desired
• Someone proficient with computers and computer programs, including Microsoft programs required

Compensation

$21.00

$24.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.