CATERING CAPTAIN (FULL TIME)

Chartwells Higher Education Dining Services; Fort Smith (AR); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health and Wellness Programs

Retirement Plan

Discount Marketplace

Pet Insurance

Flexible Spending Accounts (FSAs)

Job summary

Chartwells Higher Ed, serving University of Arkansas – Fort Smith, coordinates catering staff schedules and oversees food preparation and service at scheduled functions. You may drive a delivery truck to functions and ensure timely setup, service, and breakdown under the Catering Director’s supervision.

The role emphasizes customer interaction, menu understanding, and maintaining sanitation and proper temperatures in line with HACCP standards, with responsibilities expanding to staff instruction

Qualifications

• A valid driver's license may be required.
• Must possess or be able to obtain a valid food handler’s permit and/or alcohol server’s permit where required by state law.

Responsibilities

• Coordinates workload and catering staff schedules to ensure timely service.
• Prepares and serves food at scheduled functions under supervision.
• May drive a truck to deliver food and beverages to catered functions.
• Discusses setup requirements with function group leaders and handles last‑minute changes.
• Interacts with customers to resolve complaints in a service‑oriented manner.
• Ensures proper presentation, temperatures, and HACCP compliance.

Job description

Location

University of Arkansas – Fort Smith. Address: UAFS Overhead, 5210 Grand Ave., Fort Smith, AR 72904.

Job Summary

Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.

Essential Duties and Responsibilities

• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements; addresses last‑minute changes and resolves problems.
• Interacts with customers and resolves complaints in a service‑oriented manner.
• Demonstrates complete understanding of menu items.
• Instructs staff on work expectations for catered functions.
• Helps staff set up rooms to desired specifications.
• Assembles and delivers food and supplies to scheduled locations.
• Serves food and beverages to guests.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by following approved recipes and production standards.
• Performs other duties as assigned.

Qualifications

• A valid driver's license may be required.
• Must possess or be able to obtain a valid food handler’s permit and/or alcohol server’s permit where required by state law.

Benefits

Both full‑time and part‑time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full‑time positions also include:

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. Positions in Maryland, Washington State, or performed remotely may involve different paid time off policies. Full‑time associates may experience unpaid periods during school breaks when food service needs decline or cease.

Certain positions may require Florida Level 2 background screening.

Our Commitment to Diversity and Inclusion

Compass Group is an equal‑opportunity employer. We treat all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected classification. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation.

Applications are accepted on an ongoing basis. The company reserves the right to modify or change essential functions as needed.

Chartwells Higher Ed maintains a drug‑free workplace.