Catering Captain - Astrodome-Rest & Suites

Aramark; Houston (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Aramark is seeking a Catering Captain at the Astrodome-Rest & Suites location in Houston, TX. The role oversees concession stand operations, trains staff, prepares items per recipes, and enforces safety standards to deliver excellent guest service.

The candidate should have prior food service and supervisory experience, be able to obtain a food safety certification, and be flexible for weekends, evenings, and holidays. Aramark emphasizes safety, sanitation, and asset security in daily duties.

Qualifications

• Supervisory experience in food service preferred.
• Prior food service experience is required.
• Must be able to obtain food safety certification.
• Strong guest service and satisfaction skills.
• Experience managing inventory and basic accounting.
• Willing to adapt to changing procedures and feedback.
• Ability to build relationships with guests and coworkers.
• Strong organizational skills to improve efficiency.
• Ability to coordinate multiple tasks and meet schedules.
• Flexible schedule including weekends, evenings, and holidays.

Responsibilities

• Schedules and assigns daily work to a food service team and supervises the completion of tasks.
• Trains and guides staff on duties, food safety and sanitation procedures, and customer service.
• Prepares and builds food items according to recipes and directions.
• Stores food following safety policies and procedures.
• Sets up workstations including prep tables and service counters.
• Breaks down, cleans, and sanitizes workstations.
• Serves food to customers while ensuring guest satisfaction and anticipating needs.
• Replenishes food items and ensures product is stocked to appropriate levels.
• Adheres to alcohol service policies and verifies patrons’ identifications.
• Maintains excellent customer service and positive demeanor toward guests and coworkers.
• Maintains a friendly, efficient customer service demeanor and adapts to customer needs.
• Follows Aramark safety policies and sanitation procedures.
• Ensures security of company assets.

Skills

Supervisory experience

Food service experience

Food safety certification

Guest satisfaction skills

Inventory management

Adaptability

Organizational skills

Multi-tasking

Professionalism

Flexible schedule

Job description

Title: Catering Captain - Astrodome-Rest & Suites

Requisition #: 671221

Location: hououston, TX, US, 77054

Job Description

The Concession Stand Lead is responsible for the oversight or delegation of responsibilities within the food service operation such as inventory, customer service, food preparation, and food safety and sanitation procedures. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

• Schedules and assigns daily work assignments to a food service team and supervises the completion of tasks
• Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc.
• Prepares and builds food items according to standardized recipes and directions
• Properly stores food by adhering to food safety policies and procedures
• Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.
• Breaks down, cleans, and sanitizes workstations
• Serves food to customers while ensuring guest satisfaction and anticipating the customers’ needs.
• Replenishes food items and ensure product is stocked to appropriate levels
• Adheres to all alcohol service policies and safe drinking guidelines including checking patrons’ identification
• Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Is adaptable to customer needs
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous supervisory experience in a related role preferred
• Previous food service experience required
• Must be able to obtain food safety certification
• Exhibit and practice the highest level of guest satisfaction skills
• Basic accounting knowledge and experience managing inventory required
• Willing to accept change, new procedures, and constructive comments
• Ability to establish relationships with guests and co-workers
• Demonstrated organizational skills to improve efficiency
• Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes
• Demonstrate consistent professionalism in the execution of daily assignments
• Must be able to work independently with limited supervision
• Demonstrates excellent guest service skills
• Ideal candidate will be available to work a flexible schedule that includes weekends, evenings, and holidays

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .