Catering Attendant

Guckenheimer; Palo Alto (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Career growth

Competitive benefits

Training & development

Team culture

Sustainability focus

Job summary

Guckenheimer on Palo Alto campus seeks a catering support worker to deliver and set up catered foods to client standards, ensuring timely delivery and attractive presentation.

The role requires knowledge of standard catering equipment, 1+ year experience in catering or events, and basic computer skills for data entry and menu organization. Strong customer service and safety awareness are essential.

Qualifications

• Must have passion for customer service.
• Positive attitude and dependability.
• Ability to communicate effectively with clients and team.
• Experience in catering/events is preferred (1+ year).
• Basic computer skills to input data and menus.

Responsibilities

• Organize, deliver, and set up catered foods on time with decor and utensils.
• Read and organize delivery schedules for on-time delivery.
• Safely use standard catering equipment.
• Implement catering presentation techniques and quality control.
• Maintain HACCP program requirements.
• Follow safety rules and company ethics.

Skills

Customer service

Communication

Dependable

Positive attitude

Education

SERV Safe certification

Tools

Microsoft Office

Google Workspace

Job description

Hourly Wage

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $25 per hour - $28 per hour per hour.

Work Hours

The work hours for this position are approximately Mon - Fri + Weekends, 6:00 am-11:00 pm.

Why Guckenheimer?

• Career growth opportunities.
• Competitive compensation and benefits.
• Commitment to training and development.
• Team-oriented culture.
• Focus on sustainability.

Key Purpose

Deliver and set up catered foods and other foodstuffs as required in a visually appealing and timely manner to Guckenheimer and client standards. Make deliveries on campus to the correct location at the designated time. Set up catered meals, attractively arranging them with all required utensils and condiments.

Success Criteria

• Passion for customer service
• Positive attitude
• Dependable
• Ability to communicate effectively

Ideal Candidate Experience

• Must be able to use standard kitchen equipment correctly and safely. Chefs' knives, Convection ovens, meat and cheese slicing machines, steamers, mandolins, grills, and broilers
• Knowledge of raw materials, production processes, quality control, costs, and other techniques for food preparation
• Minimum experience in catering and/or events of 1 year.
• Must have knowledge of standard catering presentation techniques
• Ability to use basic computer programs for inputting and organizing data and menus
• Experience with Microsoft Office and Google programs (Outlook, Word, Excel, PowerPoint, Gmail, Docs, Sheets, Slides, etc.)
• Possess current SERV Safe or Food Handler certification or the ability to be certified immediately after hired
• Must possess a valid drivers license (some locations)

Key Accountabilities

• Organize, deliver, and set up catered foods and other foodstuffs on time in a professional and unobtrusive manner with all pieces of the order along with décor, garnishes, equipment, utensils, and condiments
• Read and organize delivery schedules to ensure on time deliveries
• Correctly and safely use standard catering equipment: chef knives, carts, chafing dishes and sterno, lift gates, risers, etc.
• Implement standard catering presentation techniques, catering products, and quality control
• Maintain HACCP program requirements
• Follow all safety rules and actively prevent accidents
• Commitment to the service values and ethics of the client company
• Substitute for or assist other catering employees during emergencies or rush periods
• Accept feedback and work calmly and effectively in high pressured situations

Physical Demands & Work Environment

• Lift a minimum of 25 pounds
• Work on their feet 8 hours per day excluding breaks
• Work under pressure and time deadlines during peak periods
• Must be able to use a computer keyboard for up to 2 hours continuously
• Deliver hot and cold food to on-campus sites using carts and vans
• Use proper lifting skills when handling stock
• Load and push a cart a short distance

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.