Catering Associate - Atrium Health Cleveland- FT Days

Carolinas Medical Center; Shelby (NC); On-site; USD 26,000 - 39,000; Full time

Job summary

Advocate Health is seeking a dedicated Food and Nutrition team member for the Atrium Health Cleveland unit. You will handle patient meals, tray assembly, and delivery, ensuring accuracy of dietary orders and responsive patient service.

The role is full-time, 40 hours per week, with a 7a-7p schedule and alternating weekends. Pay range is $18.85–$28.30 per hour, with benefits eligibility and opportunities within a large health system.

Qualifications

• High school diploma or GED preferred.
• Knowledge of dietary restrictions preferred.
• Willingness to work in a hospital setting.

Responsibilities

• Explain menu selections and diet options to patients and families; accommodate cultural preferences.
• Assess safety and age-specific considerations for patients.
• Ensure accuracy of physician orders for modified diets and timely service.

Education

High school diploma or GED

Job description

Department: 11903 Atrium Health Cleveland - Food and Nutrition

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: 7a-7p w/alternating weekends

Pay Range: $18.85 - $28.30

Job Summary

Responsible for patient meals and food services on assigned units, e.g., menu selections, tray assembly, tray delivery and pick-up, special requests and needs, in-between meal food delivery. Communicates patient food issues and concerns and needs to Nutrition Services and interacts with Nursing in regards to patient nutrition needs or requirements. Reacts accurately and effectively to all changes to ensure accuracy of physician's ordered modified diets and efficient timing of services. Is familiar with dietary restrictions on special and modified diets to ensure optimal patient care and satisfaction.

Essential Functions

• Patiently, clearly and accurately explains menu selections, diet options, food restrictions and procedures to patients and/or their families, using appropriate communication skills to interpret age specific responses for infants, pediatrics, adolescents, adults and geriatric patients, as assessed through observation and solicited feedback.
• Demonstrates ability to assess age specific safety issues for infants, pediatrics, adolescents, adults and geriatric patients, as assessed through observation and solicited feedback.
• Demonstrates knowledge of modified diets, proper condiments, and related restrictions for diets based upon passing a written test provided by clinical staff and random audits and observations during meal service.
• Demonstrates ability to offer alternatives to menu as allowed on prescribed diet in accordance with cultural, ethnic and religious preferences based on random audits and observations.
• Observes patient birthdays and anniversaries by making special arrangements for celebration cakes or special meal accommodations within scope of service.
• Gathers and processes menu selections and diet orders
• Properly calculates preparation time so food items meet appropriate temperature controls and service times.
• Ensures transport retherm carts are delivered to floors on time.

Physical Requirements

Spends most of the time working on a nursing unit, institutional kitchen, meal assembly and dishwashing areas. Spends some of the time working in light and temperature controlled cafeteria or patient care areas and in climate controlled storeroom areas. Routinely handles sharp implements and glassware. Routinely works around hot equipment, steam producing equipment and wet areas. Routinely exposed to cleaning chemicals. Though traveling into and through patient care areas, has little or no exposure to pathogens borne by air, blood, body fluids or tissues. Stands and walks frequently. Routinely required to bend, stoop, kneel and reach. Routinely pushes or pulls loaded tray carts. Routinely works inside a 37 degree F walk-in cooler for tray assembly and set up. Routinely lifts or carries items weighing up to 25 pounds, and occasionally items up to and over 50 pounds, with assistance. Must have close and intermediate visual acuity. Ability to hear and verbally communicate is required.

Education, Experience and Certifications

High school diploma, GED preferred or currently enrolled and pursuing educational degree. Satisfactory completion of a community college level human nutrition or nutrition and diet therapy course preferred. Knowledge of medical terminology preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

• Compensation: Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illin