Category User Growth Project Intern (TikTok Shop - US Operation) - 2026 Start (BS/MS)

TikTok; Los Angeles (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid sick time

Housing allowance

Job summary

TikTok is seeking a Category User Growth Project Intern for TikTok Shop - US Operation in the Los Angeles area. You will support the User Growth Strategy team, performing data-driven analyses to identify opportunities and build scalable analytics capabilities.

Ideal candidates are BS/MS students with strong SQL and Python skills, able to work with cross-functional teams on growth initiatives in a fast-paced environment.

Qualifications

• Currently pursuing a Bachelor's or Master's degree in a quantitative field such as Business, Economics, Statistics, CS, Data Science, or Industrial Engineering.
• Strong analytical thinking and problem-solving skills.
• Proficiency in SQL for data extraction and analysis.
• Experience using Python (Pandas, NumPy) for data analysis.

Responsibilities

• Support user growth strategy by conducting data-driven analyses and identifying actionable business opportunities.
• Analyze user lifecycle, acquisition, retention, and purchasing behaviors to identify growth drivers.
• Conduct industry and category analyses to evaluate growth opportunities across users, products, merchants, channels, and categories.
• Identify high-potential acquisition products, merchants, and supply characteristics to support category growth initiatives.
• Build analytical frameworks to answer business questions and translate findings into strategic recommendations.
• Write SQL queries to extract, clean, and analyze large-scale datasets.
• Prepare business review materials, strategy presentations, and executive-ready insights.
• Collaborate with cross-functional teams on high-impact growth initiatives.
• Support ad hoc analyses and strategic projects as business needs arise.

Skills

SQL

Python

Education

Bachelor's or Master's degree candidate

Job description

Category User Growth Project Intern (TikTok Shop - US Operation) - 2026 Start (BS/MS)

Location:

Employment Type:

Intern

Job Code:

A210839A

Responsibilities

About the TeamThe commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

We are looking for a highly analytical, business-oriented, and self-motivated intern to join the User Growth Strategy team supporting the TIKTOP SHOP EBHV (Electronics, Books, Home & Living & Verticals) business.In this role, you will work closely with Business Strategy, Category, Product, Marketing, and Data Science teams to identify user growth opportunities, support strategic decision-making, and build scalable analytics capabilities. This is an excellent opportunity for someone interested in e-commerce, marketplace strategy, growth analytics, and data-driven business planning.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

• Support user growth strategy by conducting data-driven analyses and identifying actionable business opportunities.
• Analyze user lifecycle, acquisition, retention, and purchasing behaviors to identify key growth drivers.
• Conduct industry and category analyses to evaluate growth opportunities across users, products, merchants, channels, and categories.
• Identify high-potential acquisition products, merchants, and supply characteristics to support category growth initiatives.
• Build analytical frameworks to answer business questions and translate findings into strategic recommendations.
• Write SQL queries to extract, clean, and analyze large-scale datasets.
• Prepare business review materials, strategy presentations, and executive-ready insights.
• Collaborate with cross-functional teams including Business Strategy, Category, Product, Marketing, and Data Science on high-impact growth initiatives.
• Support ad hoc analyses and strategic projects as business needs arise.

Qualifications

Minimum Qualifications:

• Currently pursuing a Bachelor's or Master's degree in Business, Economics, Statistics, Computer Science, Data Science, Industrial Engineering, or a related quantitative field.
• Strong analytical thinking and structured problem-solving skills.
• Proficiency in SQL for data extraction and analysis.
• Experience using Python (Pandas, NumPy, etc.) for data analysis.
• Ability to work independently and time manage high profile initiatives, curious, self-motivated, bias-for-action ("no task is too small" mentality)

Preferred Qualifications

• Excellent communication and negotiation skills. Self-motivated, results-driven, and able to work independently. Strong analytical and problem-solving skills
• Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred

Job Information

The hourly rate range for this position in the selected city is $23.75- $23.75.

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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