The Category Manager is responsible for managing assigned product categories and delivering sales, margin, inventory, and customer experience goals. This role executes category strategies that strengthen market position, curate a high-performance product mix, support private label expansion, and leverage data to optimize pricing and inventory.
Primary Accountabilities
- P&L Accountability: Manage assigned categories to achieve sales revenue, gross margin dollars, and inventory turn targets.
- Competitive Execution: Monitor major e-commerce and retail competitors; recommend and execute actions that strengthen Valley Vet’s competitive position while maintaining the specialized trust and authority of the brand.
- Digital Merchandising: Effectively collaborate with the e-commerce team to continuously improve the online presentation, searchability, and conversion optimization of your categories.
Major Duties
Strategic Assortment & Product Mix
- Portfolio Management: Curate a balanced assortment of national brands and high-margin private label products.
- Private Label Development: Identify assortment gaps and support the development and launch of Owned Brand products that protect margins and build customer loyalty.
- Trend Monitoring: Utilize external market data, vendor insights, and internal analytics to identify emerging shifts in the industry and recommend category actions.
- Lifecycle Management: Manage the entire product lifecycle from sourcing and onboarding to maturity and eventual liquidation/discontinuation.
Pricing, Profitability & Intelligence
- Pricing Execution: Utilize pricing intelligence tools to monitor competitor movements and execute pricing recommendations and approved strategies that balance Top-Line Sales with Margin protection.
- MAP Governance: Monitor and maintain compliance with Minimum Advertised Price (MAP) policies to protect brand integrity.
- Subscription Focus: Collaborate with marketing to identify, enroll and retain Auto-ship customers to increase Lifetime Value (LTV).
- Vendor Planning: Build productive vendor relationships and participate in Joint Business Planning (JBP). Identify and negotiate opportunities such as promotional support, exclusivity periods, and first-to-market opportunities, escalating complex agreements as appropriate.
- Supply Chain Resilience: Work with vendors and the internal purchasing team to ensure supply chain diversity, mitigating out-of-stocks on critical supplies.
- Financial Negotiation: Improve backend profitability through negotiation of rebates, MDF/co-op (Market Development Funds), short-dated opportunities, and volume incentives, partnering with senior category managers on complex or high-impact negotiations.
E-Commerce & Digital Marketing
- UX & Discovery: Collaborate with the e-commerce/marketing team to optimize site taxonomy, internal search ranking, and cross-selling (product recommendations) algorithms.
- Content Excellence: Collaborate with the e-commerce/marketing team to ensure all PDPs (Product Detail Pages) are optimized for SEO/GEO/AEO and conversion, enhanced imagery and dynamic assets, and soliciting User Generated Content (reviews/photos).
- Performance Marketing Support: Provide high-intent product information to the Marketing team for Paid Media Shopping, Social Ads, and Email flows.
- Catalog Evolution: Curate the Equine, Farm, and Pet catalogs/print pieces not just as sales vehicles, but as brand-building retention tools. Select high-ROI items that drive customers to the web.
- Unified Pricing: Ensure seamless pricing and promotional alignment across online and offline/print channels.
Inventory & Operations
- Demand Forecasting: Utilize modern demand planning tools and historical trends to support forecasts for seasonality, disease outbreaks, and other demand shifts.
- Aged Inventory Control: Proactively partner with Purchasing to manage inventory levels and execute exit strategies for slow-moving SKUs with a strategic mark-down approach.
Leadership & Community Engagement
- Team Collaboration: Partner effectively with Category Managers, Category Assistants, Merchandise Coordinators and cross-functional teams, sharing category knowledge and supporting a culture of data literacy, accountability, and agility.
- Industry Presence: Represent the brand at major industry trade shows and sponsorship events as requested.
- Note: This role involves "hands-on" leadership, including setup and direct selling at select premier events to maintain connection with the core customer.
- Cross-Functional Agility: Collaborate closely across Category Management, Marketing, Warehouse Operations, and Customer Service (Call Center) to execute category priorities and resolve issues.
Required Qualifications
- Education: Bachelor’s Degree in Business, Marketing, Animal Science, or related field.
- Experience:
- 3+ years in Category Management, Merchandising, Buying, or a related retail/e-commerce role.
- Experience working in a DTC e-commerce environment is strongly preferred.
- Knowledge of the Animal Health, Equine, or Farm industry is highly preferred.
- Technical Proficiency:
- Proficient Excel skills (Pivot tables, lookups, basic modeling and analysis).
- Familiarity with BI visualization tools (Sigma, Tableau, PowerBI, Looker) is preferred.
- Familiarity with modern ERPs and Pricing Intelligence software.
- Soft Skills: Strong analytical and communication skills, sound negotiation ability, attention to detail, and the ability to adapt execution based on market data.
Physical Demands (Trade Show & Operational)
- This role requires active participation in industry events.
- Must be able to lift up to 75 pounds (trade show setup/tear down).
- Ability to travel up to 15% (Trade shows, vendor summits), including weekends on occasion.
- Mobility to navigate large warehouse environments and expansive trade show floors.
- Hybrid professional office setting with periods of warehouse interaction.
- Dynamic trade show environments (indoor/outdoor arenas).
- Professional and deadline-oriented environment in an office setting
- Interaction with staff, customers and vendors
- The employee occasionally works near a warehouse environment and must be cautious of moving forklifts, WAVES and other mechanical equipment
Additional Duties:
Additional duties and responsibilities may be added to this job description at any time.