Category Manager – Professional Services

ExlService Holdings, Inc.; Milwaukee, Northern (WI, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

EXLService Holdings, Inc. in Milwaukee, WI is seeking a Category Manager for Professional Services to develop and execute sourcing strategies.

This role partners with internal stakeholders and manages engagements across consulting firms, system integrators, staffing vendors, and BPO providers. Qualified candidates will have 5+ years in sourcing/procurement focused on professional services, strong negotiation skills, and experience with Ariba RFP processes.

Qualifications

• Bachelor’s Degree is required.
• 5+ years of sourcing/procurement experience with a focus on professional services.
• Proven experience as a Sourcing Specialist, Procurement Specialist, or similar role.
• Strong knowledge of strategic sourcing methodologies, procurement best practices, and supplier management.
• Excellent verbal and written communication skills.
• Good project management, business analysis, and process analysis skills.
• Strong organizational skills with attention to detail and ability to manage multiple priorities.
• Professional certifications such as CPSM or PMP will be a plus.

Responsibilities

• Support development and execution of category strategies for professional services spend.
• Identify opportunities for rate optimization, vendor consolidation, and scope rationalization.
• Manage demand pipelines and align sourcing with organizational priorities.
• Execute sourcing engagements across consulting firms, system integrators, staffing vendors, legal firms, and BPO providers.
• Develop and manage rate cards, benchmarking, and pricing frameworks across service providers.
• Negotiate resource mix, utilization assumptions, and delivery models (onshore/offshore).
• Manage end-to-end sourcing cycle from requirement gathering to contracting.

Skills

Sourcing

Procurement

Vendor Management

Negotiation

Communication

Project Management

Education

Bachelor’s Degree

Tools

Ariba

Job description

Category Manager - Professional Services

Job Info

• Job Identification 14674
• Posting Date 05/26/2026, 04:25 PM
• Job Role Global Procurement -Strategic Sourcing - Non Tech
• Experience (In Years) 6-9
• Job Location USA - Hybrid- Milwaukee, WI

Job Description

• Support development and execution of category strategies for professional services spend
• Identify opportunities for rate optimization, vendor consolidation, and scope rationalization
• Manage demand pipelines and align sourcing with organizational priorities
• Execute sourcing engagements across consulting firms, system integrators, staffing vendors, legal firms, and BPO providers
• Develop and manage rate cards, benchmarking, and pricing frameworks across service providers
• Negotiate resource mix, utilization assumptions, and delivery models (onshore/offshore)
• Managed end-to-end sourcing cycle, understand business needs, perform vendor research to identify potential participants to getting the contract signed
• Develop and published RFP in Ariba
• Conduct market research and analysis to identify potential suppliers, evaluate their capabilities, and gather market intelligence to support decision-making
• Lead supplier selection and qualification processes, including issuing RFIs, RFPs, and conducting supplier evaluations and negotiations
• Collaborate with internal stakeholders to understand their requirements and ensure the sourcing strategy meets their needs
• Negotiate contracts, terms, and pricing with suppliers to secure favorable agreements that optimize value while mitigating risks
• Manage project plan for all assigned sourcing requests from requirement gathering to contracting
• Negotiate contracts, terms, and pricing with suppliers to secure favorable agreements (MSA/SOW) that optimize value while mitigating risks
• Liaise with legal, business and supplier to finalize contracts
• Document and analyze supplier responses to ensure it contains valid and detailed information
• Co-ordination with various stakeholders (business, procurement, suppliers) for setting up meetings, presentations and other sessions
• Liaising with business stakeholders, procurement team and suppliers to ensure timely and successful completions of tasks and activities (related to RFx events, NDA management and contracting)
• Partner with business stakeholders, Finance, Legal, and delivery teams to understand requirements and drive sourcing outcomes
• Maintaining project plans/ tracker for all requests and sourcing events, including timely reporting to all stakeholders
• Track and report savings, cost avoidance, and spend visibility across professional services categories

Qualifications:

• Bachelor’s Degree
• 5+ years of sourcing/procurement experience with a focus on professional services, consulting, advisory, BPO etc
• Proven experience as a Sourcing Specialist, Procurement Specialist, or similar role
• Strong knowledge of strategic sourcing methodologies, procurement best practices, and supplier management
• Must possess excellent verbal and written communication skills
• Good project management/ business analysis/ process analysis skills
• Strong organizational skills with attention to detail and ability to manage multiple priorities
• Professional certifications such as Certified Professional in Supply Management (CPSM) or Project Management Professional (PMP)® Certification will be a plus

Business hours:US 9-5 EST hours

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate’s skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

Responsibilities

Responsibilities:

• Support development and execution of category strategies for professional services spend
• Identify opportunities for rate optimization, vendor consolidation, and scope rationalization
• Manage demand pipelines and align sourcing with organizational priorities
• Execute sourcing engagements across consulting firms, system integrators, staffing vendors, legal firms, and BPO providers
• Develop and manage rate cards, benchmarking, and pricing frameworks across service providers
• Negotiate resource mix, utilization assumptions, and delivery models (onshore/offshore)
• Managed end-to-end sourcing cycle, understand business needs, perform vendor research to identify potential participants to getting the contract signed
• Develop and published RFP in Ariba
• Conduct market research and analysis to identify potential suppliers, evaluate their capabilities, and gather market intelligence to support decision-making
• Lead supplier selection and qualification processes, including issuing RFIs, RFPs, and conducting supplier evaluations and negotiations
• Collaborate with internal stakeholders to understand their requirements and ensure the sourcing strategy meets their needs
• Negotiate contracts, terms, and pricing with suppliers to secure favorable agreements that optimize value while mitigating risks
• Manage project plan for all assigned sourcing requests from requirement gathering to contracting
• Negotiate contracts, terms, and pricing with suppliers to secure favorable agreements (MSA/SOW) that optimize value while mitigating risks
• Liaise with legal, business and supplier to finalize contracts
• Document and analyze supplier responses to ensure it contains valid and detailed information
• Co-ordination with various stakeholders (business, procurement, suppliers) for setting up meetings, presentations and other sessions
• Liaising with business stakeholders, procurement team and suppliers to ensure timely and successful completions of tasks and activities (related to RFx events, NDA management and contracting)
• Partner with business stakeholders, Finance, Legal, and delivery teams to understand requirements and drive sourcing outcomes
• Maintaining project plans/ tracker for all requests and sourcing events, including timely reporting to all stakeholders
• Track and report savings, cost avoidance, and spend visibility across professional services categories

Qualifications

Qualifications:

• Bachelor’s Degree
• 5+ years of sourcing/procurement experience with a focus on professional services, consulting, advisory, BPO etc
• Proven experience as a Sourcing Specialist, Procurement Specialist, or similar role
• Strong knowledge of strategic sourcing methodologies, procurement best practices, and supplier management
• Must possess excellent verbal and written communication skills
• Good project management/ business analysis/ process analysis skills
• Strong organizational skills with attention to detail and ability to manage multiple priorities
• Professional certifications such as Certified Professional in Supply Management (CPSM) or Project Management Professional (PMP)® Certification will be a plus

Business hours:US 9-5 EST hours

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate’s skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

Required Skills

• Attention To Consistency
• Automation Management
• Internal Communications
• Interpersonal Relationship Building
• Leadership Capabilities
• Process Digitalization

About Us

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visitwww.exlservice.com .

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.