Duties & Responsibilities
Category Strategy, Value Management & Planning
- Develop and execute multi-year category strategies for Information Technology hardware, software, telecommunications, cloud, and related technology categories aligned with enterprise objectives, balancing cost optimization, innovation, risk management, and business growth.
- Utilize enterprise procurement platforms, spend analytics, AI-enabled procurement capabilities, technology market intelligence, and digital procurement tools to develop data-driven category strategies and improve procurement decision-making.
- Leverage spend analytics, technology market trends, licensing models, demand forecasting, supplier benchmarking, and total cost of ownership analyses to identify sourcing opportunities.
- Evaluate emerging technologies, supplier capabilities, commercial models, and market developments to continuously improve category performance.
- Monitor category performance through financial, operational, supplier, contract, and technology performance KPIs.
Strategic Sourcing & Commercial Management
- Lead end-to-end strategic sourcing initiatives in partnership with the Procurement COE and Strategic Sourcing Specialists, including market analysis, RFx development, supplier evaluation, commercial negotiations, and contract award.
- Develop sourcing strategies that balance commercial value, technical requirements, cybersecurity, supplier capabilities, operational performance, and enterprise risk.
- Lead cross-functional sourcing teams including Information Technology, Enterprise Architecture, Information Security, Finance, Legal, Compliance, and business stakeholders.
- Negotiate commercial agreements for software licensing, hardware procurement, telecommunications, cloud services, maintenance agreements, and related technology solutions that maximize enterprise value while managing financial, legal, operational, and technology risk.
- Ensure contracts support measurable business outcomes, supplier accountability, technology lifecycle management, and ongoing supplier performance.
Supplier Relationship Management
- Develop strategic partnerships with technology suppliers that drive innovation, operational excellence, and continuous value creation.
- Foster supplier innovation by identifying opportunities for emerging technologies, automation, cloud optimization, digital capabilities, and technology modernization.
- Lead supplier performance reviews using data-driven scorecards, service levels, operational KPIs, contract performance, and business outcomes.
- Develop supplier improvement plans and corrective action initiatives where performance expectations are not achieved.
- Collaborate with Information Technology stakeholders and suppliers to continuously improve technology performance, service delivery, and user experience.
Business Partnership & Stakeholder Engagement
- Serve as the trusted procurement advisor for Information Technology and business stakeholders, aligning procurement strategies with enterprise technology priorities.
- Partner with Information Technology leadership, Enterprise Architecture, Information Security, Digital Transformation, Finance, Legal, and business stakeholders to support strategic technology initiatives.
- Collaborate with Procurement COE teams-including Procurement Intelligence, Digital Transformation, and Procurement Operations-to deliver integrated procurement solutions.
- Promote procurement best practices, governance, stakeholder engagement, and change management throughout the technology procurement lifecycle.
Governance, Risk & Continuous Improvement
- Ensure procurement activities comply with enterprise procurement policies, delegated authority, regulatory requirements, and technology governance standards.
- Assess supplier, commercial, operational, cybersecurity, privacy, compliance, and technology risks and implement appropriate mitigation strategies.
- Continuously improve procurement processes, supplier governance, user experience, and digital adoption through automation, standardization, and best practices.
- Support Internal Audit, Compliance, supplier assessments, cybersecurity reviews, and technology governance activities as required.
Minimum Qualifications